22/05/2024
MGE OUTAGE UPDATE | May 22, 2024, 5:30 a.m.
MGE is responding to storm-related outages. Restoration is expected to take multiple days.
MGE crews continue working to restore service to more than 30,000 electric customers still impacted by the storms that came through our area on Tuesday night. More than 250 separate outage incidents impacted more than 42,000 customers during the storm, making this one of the largest outages in MGE history.
With daybreak arriving, our damage assessment teams will be able to better assess the extent of storm damage. Widespread damage from this storm includes numerous broken poles, downed trees, branches and wires. It often takes the majority of a workday to repair one broken pole.
Public safety is our first priority. With the number of downed power lines, we remind everyone to stay clear of damaged areas and never approach a downed power line or anything that comes in contact with it. Always assume a power line is energized and extremely dangerous and stay away. If you see a downed line, please notify MGE immediately by calling (608) 252-7111 or 1-800-245-1123. Visit www.mge.com/wires to learn more.
MGE crews will continue working throughout the day Wednesday to restore service as quickly and safely as possible. We currently do not have an estimated restoration time for those customers without service, but this is expected to be a multiday restoration effort. Impacted customers should plan now to be without power for multiple days.
Like other utilities across Wisconsin, MGE is reaching out to our mutual assistance groups in an effort to secure additional crews to help with our restoration efforts. The storm that impacted the Madison area also impacted several other parts of the state and region, meaning that many of our neighboring utilities also are impacted by storm damage and looking for mutual assistance.
Stay tuned to www.mge.com/power-outage-information for updates on our storm restoration efforts. MGE will provide another update on our service restoration efforts later today.
Customers who have not yet reported a loss of power should call MGE at (608) 252-7111 or 1-800-245-1123 to report an outage or any incidents of downed wires.