15/07/2020
Hey everyone! If you're in customer service (management, front line, VP - I'd love to hear from all levels) and would like to share your experiences, advice, or even what you love or hate about Guest service, hit me up!
I'd like to mix up my guests a bit and chat with some folks outside my industry. If you're not up for it, but know someone who may be, or them in touch with me!
KIARpodcast.com
Business podcast focused on difficult and unreasonable customers and guests that can be described as Karen. Guests discuss real world complaints, the associated anxiety, ptsd, anger, frustration, and how they overcome these challenges. There's also advice on how to resolve conflict and overcome th