27/07/2024
I returned to a sales leadership position this week, after being OUT of the GAME for quite a few years.
Here's a very short list of items (4 things) that HIT me hardest--I learned or re-learned--as I immersed back into the role.
YOU DON'T FORGET WHAT YOU KNOW:
Although there's some 'rust,' on my frame, the principles that I know to be TRUE (and that I know WORK), came flooding back to me. Once you absorb BASIC sales leadership paradigms, they don’t magically disappear. They are there (inside your head) forever. They become part of your DNA.
I'M OLDER, BUT PERHAPS A BIT WISER: (More reflective)
Because I've taken a few more trips around the sun than most, I SEE things differently--PERCEIVE things more CLEARLY and more accurately. As a result, I'm able to make good decisions quickly, and this also allows me to attach the proper EMOTIONS to scenarios that may have previously pi**ed me off or caused me to ACT OUT in an unproductive manner.
EVERYTHING'S DIFFERENT, EXCEPT THE NATURE OF PEOPLE:
There are so many things that have changed in regard to technology, services, strategies, methods, and the way markets respond. However, the NATURE of people--the way they think, react, etc., has NOT changed. Salespeople and sales managers are the same 'predictable animals' they were, 10, 20 and even 40 years ago. LOL! This fact/realization humored me the most upon my return this week as I observed this.
'READY' PEOPLE WILL RESPOND POSITIVELY TO VALUE:
One of our primary "jobs" as a sales leader is to be of extreme VALUE to the team of people we lead. If we can't (or don't) provide value in CRITICAL areas of development, growth, etc., your organizational results will suffer. If you DO focus on providing VALUE in the right areas, the team and metrics will flourish. In kind, the 'READY' people on your team will respond immediately to value--be ATTRACTED to it. Conversely, a salesperson or manager on your team that isn't ready--perhaps holding onto flawed paradigms--won't immediately embrace what's next. This week I observed many READY people responding positively to the actions and initiatives we began to undertake. A good thing.
Sales and sales leadership are fascinating topics to me--more like a total PASSION. So I study this area constantly--read and listen to everything I can get my hands on--analyze my OWN every move.
I'm sure I will learn (or re-learn) a few more things over the coming weeks/months. But that's it for now. And it's a lot for even me to take in. 😎