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Wise Elephant Virtual Assistance and Dispatching Team

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United States
San Diego, CA
Wise Elephant Virtual Assistance and Dispatching Team

We are here to help small to medium businesses to thrive by handling administrative workload.
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12/06/2024

"Did you know? The first recorded ambulance service started in 1487 in Spain! Thankfully, today’s NEMT vehicles are much more comfortable!"

12/05/2024

“ Take a moment to appreciate a coworker or client who made this week easier—gratitude makes a difference!"

12/01/2024

Looking for Client Prospector and Dispatcher for NEMT Services

About Us:
Wise Elephant is a trusted provider of Dispatchers and Virtual Assistants for Non-Emergency Medical Transportation (NEMT) services, committed to ensuring safe, reliable, and timely transportation for individuals in need. We pride ourselves on delivering excellent customer service and seamless coordination to meet our clients' needs.

We are expanding our team and are currently hiring for two key roles: Client Prospector and Dispatcher.

The Dispatcher will manage scheduling and route coordination to ensure timely and efficient transportation for clients, while maintaining excellent communication with drivers and clients.

The Client Prospector (Cold Caller) will focus on building our client base by identifying new business opportunities, nurturing relationships, and promoting our services to healthcare providers, hospitals and nursing facilities.

Message me with your CV

11/28/2024

"Safe journeys this thanks giving: Reliable medical transport for everyone."

11/26/2024

Practice Punctuality
Tip: Be ready at least 10-15 minutes before your scheduled pick-up time. This helps avoid delays and ensures you arrive at your appointment on time.

11/25/2024

“You’re the bridge between someone’s need and their care.” Embrace the purpose in each day’s work. NEMT isn’t just driving—it’s enabling clients to access essential care, promoting well-being in the community.

11/21/2024

"Today’s shoutout goes to our healthcare partners! Together, we’re helping make sure clients reach their medical appointments safely and on time. Thank you for all you do!

11/20/2024

"Lisa Hogan/All Care Medical Transport - Joy and her team are amazing! They get the job done and if they don’t understand they ask! Extremely satisfied! You can give them any project and they will work on it until perfect! Great communication skill!"

11/19/2024

Double-Check the Details
Tip: Take a moment to verify your pick-up and drop-off addresses and appointment times. This is especially useful mid-week, as scheduling changes can happen, and it’s best to confirm any adjustments.

11/18/2024

“Patience and kindness cost nothing but mean everything.” The work may be fast-paced, but taking a moment to show empathy and patience with every client makes a huge difference and creates a positive experience.

11/15/2024

"It’s ! As we head into the weekend, we’d love to hear what you have planned. Whether it’s rest or adventure, remember that we’re here if you need a ride to any appointments. Have a fantastic weekend!

11/14/2024

"It’s , and we’re grateful for every one of our clients who trusts us with their transportation needs. Thank you for letting us be a part of your journey to better health and independence!”

11/13/2024

“Auridian Collaborative LLC - I’m happy to have you as part of our NEMT Team! I love the knowledge you have in the NEMT industry. I appreciate your flexibility to working variable hours according to trip needs and making yourself available to assist during unexpected trips or last minute early morning and late night trips. I appreciate JANA learning our company needs and our company operations. I am pleased with Jana’s performance and I look forward to many more months to come! Thank you so much.”

11/12/2024

Prepare Personal and Medical Information
Tip: Keep essential information ready, such as your appointment address, medical needs, and any mobility equipment requirements. Having this information on hand can help streamline your trip and ensure you get the support you need.

11/11/2024

"Transporting heroes: Making healthcare accessible for veterans this Veterans Day."

11/08/2024

"Happy ! Did you know our NEMT team drives over miles each month to help clients access essential healthcare services? Thank you to our incredible drivers who make every mile count!

11/07/2024

"Happy ! Today we’re celebrating our incredible dispatchers who make every trip possible. From early mornings to late afternoons, they’re here to provide safe, compassionate service.” Let’s show them some love in the comments!

11/06/2024

"Todd Northcutt - Our dispatcher Ronald been phenomenal to work with! Having someone dedicated to our phones has been a game changer we have been able to answer calls more effectively and schedule more transport than we did before."

Address

San Diego, CA

Telephone

+639565811512

Website

facebook.com

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Videos

Hello everyone! In the competitive world of NEMT services, having a skilled dispatcher is crucial for ensuring smooth operations and exceptional customer service. Hiring a dispatcher can truly transform your business by improving efficiency and customer satisfaction. That's where I come in. I'm Rhiener Joy Racelis-Idos of Virtual Assistant Services, specializing in NEMT management. With my expertise in logistics coordination, route optimization, and effective communication between drivers and clients, I ensure your business operates seamlessly. My commitment to reliability and proven track record in NEMT management means you can count on me for prompt pickups, efficient scheduling, and overall client satisfaction. Let's elevate your NEMT business together with Rhiener Joy Racelis-Idos Virtual Assistant Services—your dedicated partner in success! #tuesday #nemt #dispatching #customerservice #socialmediamanagement #virtualassistance #opentowork #dispatcher