
13/10/2021
is your ideal customer a regular social media user? Which social network do your customers favour? How are they using these social networks? How often do they visit a social media site? When undertaking the decision-making process, are they using these social networks?
If you have a dedicated social media manager or community manager, they should furnish you with detailed information about your online community and your social media usage. For example, your community manager will tell you which social media site your customersโ favour. Your social media manager will also help your organisation stay abreast of current trends and research findings from organisations.
So, Iโve put together this infographic. It highlights ways to use Facebook, Twitter, Instagram and Pinterest to influence your customerโs decision-making process.
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