Rada Scars

Since 2011 I've been part of business processing operations in the Philippines and exposed to different lines of business such as financial, telecommunications, and healthcare customer care. I was trained by top-notched leaders and site directors from 2 companies such as Teletech and UnitedHealth Group. With all the pieces of training, experience, and learning from people I work with and clients,

I was able to deliver top-notch performances and achieved goals beyond expectation. From process improvement, people management and career development - I was able to create one of the best working environments empowered by great employees and leadership. Fast forward to 2019, I shifted my career from BPO to esports industry which led me to Tier 1 Entertainment Inc in the Philippines. The first esports talent agency that involves career development and talent improvement for gamers, streamers, youtube, and the likes. With this movement in my career, I am innovating myself and ensuring development within my range of expertise. I am currently acting as the Chief Gaming Officer of Tier One's esports division, Blacklist International. My previous role was Quality Assurance Manager which focused on process improvement and human resources but was appointed as CGO afterward. My role is to ensure executive decisions within my division and support our esports team bearing the flag of Blacklist International.