BICOL CATV DAET

28/12/2024

HOLIDAY ADVISORY

Please be informed on the following schedules:

OPEN:
DECEMBER 30, 2024 - Rizal Day (Monday)
CLOSED:
DECEMBER 31, 2024 - New Year's Eve (Tuesday)
JANUARY 1, 2025 - New Year's Day (Wednesday)

OFFICE HOURS: 8:00AM - 5:00PM
You can also pay into our GCASH account.

THANK YOU!

27/12/2024

BICOL CATV PAYMENT ADVISORY

Please be informed that our billing due date is on December 28, 2024 please pay your balances to avoid disconnection of service.

OFFICE HOURS: 8:00am - 5:00pm (Monday - Saturday)
You can also pay into our GCASH account.

Thank you for your understanding.

25/12/2024

21/12/2024

Join our Christmas to Kapuso Raffle Promo

Get ready to be lucky! Enter our raffle and win exciting prizes by simply following the promo mechanics.

Open for New Connections, Existing Subscribers and Disconnected Subscribers.

Promo runs from December 20, 2024 to February 10, 2025.

PROMO MECHANICS:
1. The raffle draw will be on February 14, 2025 at branch office located at Purok 3 Brgy. Cobangbang Daet, Camarines Norte and will be broadcast live on page Bicol Catv Daet
2. Promo is exclusive for new subscribers who will avail of our services whether cable-only, internet-only, or bundled package; all existing subscribers who will settle all the dues or balance to fully pay is entitled to one (1) raffle ticket entry. Therefore, all existing subscribers with no or negative balances in their account records are eligible for the raffle promo. Also, existing subscribers who availed our savers promo for the month of December. For disconnected subscribers who will reconnect or reactivate their accounts is also entitled to one (1) raffle ticket entry.
3. The winner may win only once. Therefore, if the participants names are called again, whichever prize is higher will be the one they get.
4. The authorized person in charge of contacting the winners by calling or sending an SMS to the contact numbers and/or email addresses provided in their raffle ticket after the raffle draw and all the names of winners will be announces and posted also in our page.
5. Prizes cab be claimed on designated branch.
6. Prizes are non-transferable and not convertible into cash.
7. After prizes are non-transferable and not convertible into cash. The announcement, winners have sixty (60) days to claim their prize. After sixty (60) days the unclaimed prize will be forfeited and signed by the DTI representative.
8. Winners must present one(1) valid government IDs to claim his/her prize.
9. A representative may also claim the prize on behalf of the winner provided that he/she must present the following:
a. One (1) valid ID of the winner and one (1) valid ID of the representative;
b. Authorization letter bearing the signatures of the winner.
10. The company reserved the right to refuse to award the prize if the documents submitted are incomplete, insufficient, or inadequate or when the company has any reason to believe that any of the documents submitted are spurious or forged.
11. The company shouldered all of the taxes.
12. Winners should present the requirements for validation or checking.
13. Winners should agree to be featured on a page or publicity materials. Therefore, we will take pictures and get some feedback from the winners regarding this raffle through writing in our feedback form provided.

Per DTI Fair Trade Permit No. R4A-12-319. Series of 2024.

19/12/2024

HOLIDAY ADVISORY!!!

Please be informed on the following schedules:

OPEN: DECEMBER 24, 2024 CHRISTMAS EVE - (TUESDAY)
CLOSED: DECEMBER 25, 2025 CHRISTMAS DAY- (WEDNESDAY)

OFFICE HOURS: 8:00AM - 5:00PM
You can also pay in our GCASH account.

Thank you.

18/12/2024

Dear Valued Customers,

We're excited to announce that we're fully operational and ready to serve you!

At our new branch office located at Maharlika Highway Purok 6 Poblacion I Talisay, Camarines Norte, you can now:
-Make Payments
-Process Application
-Address customer concerns

We’re committed to providing you with the best possible service. Don't hesitate to reach out to us if you have any questions or need assistance.

For any concerns, you may contact:
0919-538-7603/0951-106-1755
[email protected]
Purok 3 Brgy. Cobangbang Daet, Camarines Norte

18/12/2024

CUSTOMER ADVISORY!!!

INTERNET & CABLE TV SERVICE RESTORED

Thank you for your patience and understanding during the recent internet service disruption. We value your loyalty and the trust you have placed in us.

For any concerns, you may contact:
0919-538-7603/0951-106-1755
[email protected]
Purok 3 Brgy. Cobangbang Daet, Camarines Norte

18/12/2024

CUSTOMER ADVISORY!!!

RESTORATION OF FIBER IS ONGOING

We apologize for the Internet & Cable TV connection interruption you are experiencing due to Fiber Break.

Affected Areas: Brgy. Lag-on, Alawihao & Dogongan

The connection will be restored once the repairs are completed. Please bear with us.

Thank you for your patience and understanding during this time.

For any concerns, you may contact:
0919-538-7603/0951-106-1755
[email protected]
Purok 3 Brgy. Cobangbang Daet, Camarines Norte

11/12/2024

PUBLIC NOTICE

WE'RE CLOSED!!!

To Our Valued Subscribers,

Please be informed that our office will be CLOSED tomorrow DECEMBER 12, 2024 (THURSDAY), in celebration of Company Year-End Party.

THANK YOU!

10/12/2024

CUSTOMER ADVISORY!!!

We apologize for the INTERNET INTERRUPTION ISSUE you are experiencing today.

Our technical team has already been notified of this issue, and tracing is now on going. We will provide updates on the progress of the restoration as soon as possible.

Thank you for your patience and understanding during this time.

29/11/2024

CUSTOMER ADVISORY

To our valued customers, please be informed that our office will be OPEN on Saturday November 30, 2024.

We're here to serve you. Have meaningful holiday

You can also pay into our GCASH account.

Thank you for your understanding.

20/11/2024

CUSTOMER ADVISOR!!!

Our new branch office is now open since Monday (November 18, 2024) located at Maharlika Highway Purok 6 Poblacion I Talisay, Camarines Norte.

For any concerns, you may contact:
0919-538-7603/0951-106-1755

15/11/2024

Make Christmas Memories for everyone.
Unwrap the world of entertainment with UNLIMITED FIBER INTERNET + CABLE TV.

Get yours now!

For any concerns, you may contact:
0919-538-7603/0951-106-1755

08/11/2024

CUSTOMER ADVISORY !!!

OPENING SOON !!!

Visit our new satellite office soon located at Maharlika Highway Poblacion I Talisay, Camarines Norte.

Bringing our service closer to you!

For any concerns, you may contact:
0919-538-7603/0951-106-1755

01/11/2024

HOLIDAY SCHEDULE

Our office will be closed on:

November 1, 2024 - All Saints' Day (Friday)
November 2, 2024 - All Souls' Day (Saturday)

Regular operation will resume on Monday - November 4, 2024.
Take this time to reflect and honoring all the saints who have lived righteous and holy live in accordance with Christian teachings, as well as our love ones' memories and seeking God's mercy for their souls.

For any concerns, you may contact:
0919-538-7603/0951-106-1755
[email protected]
Purok 3 Brgy. Cobangbang Daet, Camarines Norte

30/10/2024

BICOL CATV PAYMENT ADVISORY!!!

Please be informed that our billing due date is on October 31, 2024 please pay your balances to avoid disconnection of service.

OFFICE HOURS: 8:00am - 5:00pm from Monday - Saturday

You can also pay into our Gcash account.

Thank you for your understanding.

27/10/2024

ANALOG CHANNEL ARRANGEMENT ADVISORY!!!

Please be informed that we recently made some changes to our channel lineup and some of yoy may noticed some unexpected adjustments.

We are continually striving to provide you with the finest programs and viewing experience.

Thank you for your patience and understanding during this time. Keep safe everyone.

For any concerns, you may contact:
0919-538-7603/0951-106-1755
[email protected]
Purok 3 Brgy. Cobangbang Daet, Camarines Norte

24/10/2024

CUSTOMER ADVISORY !!!

Please be informed that we are currently experiencing an interruption in Cable TV Signal due to a wet electrical outlet caused by a recent flood brought by Tropical Storm Kristine.

Our technical team are working diligently to resolve the issue as quickly as possible.

Thank you for your patience and understanding during this time. Keep safe everyone.

For any concerns, you may contact:
0919-538-7603/0951-106-1755
[email protected]
Purok 3 Brgy. Cobangbang Daet, Camarines Norte