Val Luna

Strictly no shipping will be made for insufficient payments. Irregardless of the amount.

3. We will ship your order within 1-2 working days after payment is confirmed. Kindly allow us 24 hours to verify your payment. For faster verification, ensure that payment details are complete with proof of payment attached to the email or in fb messenger.Orders with incomplete details will not be confirmed

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4. Shipping schedule is from Monday-Saturday only. No shipping deliveries on holiday, Paid transactions done on Saturday will be scheduled for shipping on Monday.

5. We have a third-party carrier that handles the deliveries of all orders like EMS, JRS and LBC. It is the responsibility of the courier to deliver the items promptly.We have no control over courier’s delivery schedules.

6. Once your orders have been shipped, we will send you the tracking number of your package thru email, pm, or sms. Also we will be post your tracking # in our wall of page. We will no longer be responsible for the item/s once it leaves our possession. The tracking number is provided to you for you to track your packages with the shipping company.We are not liable for shipment delays on the part of the courier.

7. Kindly allow 2-3 days for courier to process & deliver your package. Delivery dates are estimates only. Please consider Holidays, Sundays, severe weather condition & unavoidable incidents which may cause delay of your package. If for any reason you have difficulties, please feel free to contact us and we will do our best to help contact the courier for you.

8. We will not be liable for any damages or lost items incurred during shipping.

9. Shipping fee is shouldered by the buyer. (Shipping cost will vary on the weight of the item/s, and location where it is to be shipped). Shipping fees are NON-REFUNDABLE. HAPPY SHOPPING!