24/11/2013
Hi the Intending Clients & Customers of ENSO,
Common Computer Issues
Before we start here some terms to be aware of:
The terms PC (personal computer), system, computer system here refers to laptops or desktops
Hardware- refers to physical devices like printers, mouse, keyboard, monitor (screen), modems, external hard drives, etc ...sometimes referred to as ‘device’ only..
Software- refers to the Operating Systems (Windows 7, Vista, XP, etc), Applications/Programs (MS Word, Excel, Explorer, Firefox, VLC (media player)
Firmware is software that’s installed on a small memory chip on a hardware device. Firmware allows hardware to be updated.
(Device) Drivers – Software programs that enable system hardware to communicate with the operation system to perform respective functions e.g printer drivers link the printer to the computer so that printing is possible...most computer device drivers are either preinstalled or come on CDs when purchased.
Overview of Issues
80/20 Rule
*80% of the symptoms you see on your computer are caused by 20% of the possible issues
-meaning most of the time you going to see the same thing occurring on computer system, after computer system, after computer system...so you should eventually become accustomed to the issues and attend to it with a preventive approach.80% percent of the time you will attend this 20% of recurring issues that could be the possible cause, hehehehehe
-Hardware vs. Software – In general, a large percentage of computer symptoms are Software Related vs. Hardware Related; things like Operating Systems, Applications, device Drivers, Firmware are going to be causes of your problems
-Do not discount Hardware as the possible cause of your problem; hardware really depends on the length of time you have owned the computer or environment you work in, it could be hot and humid, lack of ventilation, dirt & dust may easily collect on your system. It might be possible, hardware is more of a problem here as opposed to a new laptop working in a nice and clean, well ventilated environment than software could be the issue....remember, most of the time we opt for cheap second hand laptops too
Feel free to comment please ......Coming up next we look at Hardware Related Symptoms