07/03/2021
IF YOIF YOU ARE INTENDING TO START A COMPUTER BUSINESS CENTRE OR YOU ALREADY OWN ONE, these are some of the basic business ethics you must apply in order to be successful in you business. All the things written below are as a result of my several years of experience/research in this business. This will guide you very well and prevent you from having unnecessary arguments/clashes with your clients. From time to time, I will be updating reviews on this page as regards everything you need to know about this business ranging from computers, printers, photocopiers, consumables, accessories, errors fixing, other office equipment, your office arraignment, your clients, e.t.c.
1. Open very early and close late (especially if you are in a student environment) as most jobs are being done very early in the morning before students go for classes or late in the evening when they return back from classes. If you can run a 24 hours service, please do because some students print late in the midnight when they finish their assignments to avoid early morning rush. Employ operators to run daily shift.
2. Welcome clients with smile and never speak rudely to them.
3. Pay full attention to your work (all your 5 senses must be at alert). Do not be distracted by other client’s complaints when attending to a particular client. Attend to one customer after the other and try as much as possible to calm them down. Install a cable TV to keep them entertained, this will get them carried away.
4. Scan flash drives that are susceptible to threats before opening. Follow instructions given by the antivirus program during virus removal to the core.
5. Check client’s work whether it is well arraigned and preview before printing. Make sure that your client check along with you also.
6. Never print a work that has never been checked by both parties on no condition.
7. Give a disclaimer that you won’t be responsible for any mistake from the client’s end after printing.
8. Always print a sample (for multiple copies) and show to client before printing the rest.
10. Always monitor the job from the printer during printing. Your printer can malfunction anytime.
11. Let there be a clear-cut agreement (in terms of price and output) between both parties before printing.
12. Always check for the printer in use before sending job to the printer. In case of mistakes, DO NOT SWITCH OFF the printer suddenly but pull out the paper tray, cancel the printing from the printer settings and switch off the printer. By switching off the printer suddenly will cause a paper jam inside the printer.
13. During special printings (such as front and back, envelopes, mid-weight, heavy glossy, etc), change settings at the printing options and reverse settings to default immediately at the completion of printing. Always set the paper size first before printing e.g A4, letter, legal, A3, etc.
14. Always switch off equipment that are not in use. Equipment running at the background will lead to power consumption and unnecessary overheating. Install an AC, Air coolants or heat extractors in your office to cool off your machines. Try as much as possible to have at least 2 equipment each that serves the same purpose in order not to over work a particular equipment., these are some of the basic business ethics you must apply in order to be successful in you business. All the things written below are as a result of my several years of experience/research in this business. This will guide you very well and prevent you from having unnecessary arguments/clashes with your clients. From time to time, I will be updating reviews on this page as regards everything you need to know about this business ranging from computers, printers, photocopiers, consumables, accessories, errors fixing, other office equipment, your office arraignment, your clients, e.t.c., You can ask me any question if you have
1. Open very early and close late (especially if you are in a student environment) as most jobs are being done very early in the morning before students go for classes or late in the evening when they return back from classes. If you can run a 24 hours service, please do because some students print late in the midnight when they finish their assignments to avoid early morning rush. Employ operators to run daily shift.
2. Welcome clients with smile and never speak rudely to them.
3. Pay full attention to your work (all your 5 senses must be at alert). Do not be distracted by other client’s complaints when attending to a particular client. Attend to one customer after the other and try as much as possible to calm them down. Install a cable TV to keep them entertained, this will get them carried away.
4. Scan flash drives that are susceptible to threats before opening. Follow instructions given by the antivirus program during virus removal to the core.
5. Check client’s work whether it is well arraigned and preview before printing. Make sure that your client check along with you also.
6. Never print a work that has never been checked by both parties on no condition.
7. Give a disclaimer that you won’t be responsible for any mistake from the client’s end after printing.
8. Always print a sample (for multiple copies) and show to client before printing the rest.
10. Always monitor the job from the printer during printing. Your printer can malfunction anytime.
11. Let there be a clear-cut agreement (in terms of price and output) between both parties before printing.
12. Always check for the printer in use before sending job to the printer. In case of mistakes, DO NOT SWITCH OFF the printer suddenly but pull out the paper tray, cancel the printing from the printer settings and switch off the printer. By switching off the printer suddenly will cause a paper jam inside the printer.
13. During special printings (such as front and back, envelopes, mid-weight, heavy glossy, etc), change settings at the printing options and reverse settings to default immediately at the completion of printing. Always set the paper size first before printing e.g A4, letter, legal, A3, etc.
14. Always switch off equipment that are not in use. Equipment running at the background will lead to power consumption and unnecessary overheating. Install an AC, Air coolants or heat extractors in your office to cool off your machines. Try as much as possible to have at least 2 equipment each that serves the same purpose in order not to over work a particular equipment.
