21/01/2023
DON'T BE SHY. ASK FOR MORE TESTIMONIALS.
In todayâs post, I want to share 3 tips for collecting more (and better) testimonials for your product or service.
Video and text testimonials have helped me add an additional 1% point to my landing page conversion rate. That means hundreds of thousands of naira in extra revenue.
And that shouldnât be any surprise given 54.7 percent of consumers read at least four reviews before buying a product. (source: Oberlo)
But getting testimonials can be challenging, especially if you donât have many (or any) customers.
Use these 3 tips below to ramp up your testimonial game, and start making more sales.
1. The Barter Method
If youâre just getting started with a product or service business, it can be difficult to land clients without great testimonials.
An easy way to acquire some is to help a few people at a much lower rate than you plan on charging in the future, in exchange for a testimonial.
If you have a small email list, send out a simple email to drum up a little interest.
If you donât have an email list but you have a small social media following, share your new service or product in a post.
The goal is two-fold:
⥠Get people to respond via email and start a conversation.
⥠Move all social conversations to DM where you can pitch your idea.
Let them know that you plan on charging more in the future, but you are offering a lower-cost cohort/product/service in exchange for a strong testimonial if you deliver on your promise.
2. Be Hyper Specific
Thereâs a huge difference between a generic âI loved this product!â and testimonials that move prospective customers to purchase from you.
Here are 3 rules for great testimonials that convert:
⥠Let prospective customers know the product works:
Nothing is better than reading a testimonial that tells the prospective customer that another person has achieved the desired result from your product. So when you ask for testimonials, ask for proof that what youâve done has actually helped.
Hereâs an example from my course, The Business Operating System: check the pics. below
⥠Ask your prospectsâ objections:
Ask your customers to talk about a specific objection they had before buying your product, and how they felt about that objection once theyâve completed it.
For example, was someone worried that your product was going to be a scam, or not helpful? Or maybe they didn't believe they could succeed?
Testimonials like this one help dramatically.
⥠Shine a light on unique differentiators:
Often, a few of your customers will talk about something in your product or service that really surprised them, and surprise you too!
You should absolutely take the time to shine a light on the unexpected benefits of working with you: Check Picture No. 2
3. Automate the Process
If youâve landed a few customers, delivered on your promises, and acquired some specific testimonials, youâre off to an incredible start.
Itâs time to move to a more automated system of collecting testimonials.
⥠Use Email Automation Triggers
This works well for a service business, an online course, or even a SaaS product.
For example, if youâre a consultant who provides a service, you can set up an email trigger that fires off 48 hours after your retainer ends.
If you host an online course or product, you can use email automation to email students upon completion of their last module.
Or if you have a SaaS product, you can use milestones inside of the product to prompt an email asking about your experience.
Platforms like Hupspot provides exceptional service in this area, and it's free.
We are going to be running a tutorial on it this month end in out GrowthSchool community.
Make sure you join up. Link in the comment section.
⥠Use a Collection Widget
When you email a client, make it really simple for them to send in their testimonial in the format of their choice.
You can link to a collection widget inside of your email automation, or you can even embed the collection widget inside your course or SaaS product.
You can design custom language that prompts the user to share specific highlights like the 3 I listed above in the âBe Hyper Specificâ section.
For my courses, I use the collection widget to ask for testimonials at intermission, and again at the conclusion of the course.
To improve the likelihood that I get video testimonials, I let customers know that Iâll feature the best ones, plus a link to that personâs social media, at the top of my landing page.
This is one of the major reasons that Iâve been able to collect 128+ testimonials for my product, The Business Operating System.
⥠Automatically Send To Your Landing Page
You can also automatically pipe those testimonials directly to a landing page or website of your choice.
Alot people don't know how easy it is to build a landing page, it is completely free and stress free.
With just a few hours of watching YouTube, you would learn how to use web tools like WordPress to give your brand the face it needs to sell yourself on this internet space.
You can do it too.
It's part of the training you get from our community. Link to join below in the comments
Continuing from where I left off, after you set your landing page, you just simply review the testimonial to upload, select it your favorite, and it will appear on your landing page in seconds.
I've split my testimonials into distinct sections, so I can feature them in multiple places throughout my website.
I highly recommend putting your outcomes-based testimonials near the buy button, and your âobjection handlingâ testimonials near the details of the course. That helps match each group of testimonials to the appropriate section of your website for maximum impact.
More testimonials. Better testimonials. Presented in a relevant place. More sales.
Mission accomplished.
Oya go and start telling those client and customers to write you testimony based on your service delivery or product excellent performance on their business or workplace.
I have share with you another secret to increase your sales, now go make it happen.
God bless.
DiWeWo GrowthSchool is building a community of Knowledgepreneurs, a community of experts in different fields and industry ready to make an impact on the society by educating the populace on the ethics, strategies, tools and know-how on navigating same space successfully.
If you're ready to join us, there are 3 ways we can help :
1. Teaching you how to Launch, Grow & Monetize Your knowledge on the internet.
2. Build a better, faster content production system here with my Content Operating System
3. Have access to over 100 templates guides on different aspect from sales, finance, records, email marketing, branding, proposals and pitch decks that would help along the way in growing your business.
Link to join in the comments section.