06/06/2024
Why Does Curiosity Matter in Product Management?
One thing I learned from my product management experience is that earning the trust of professionals from different functions within your organization—such as engineers, designers, sales teams, marketing, etc. A key way to build this trust is by taking a genuine interest in their work.
Just be curious. It is the key to building strong relationships.
Showing curiosity about what your colleagues do can have a tremendously positive impact on your own work. It fosters stronger relationships and promotes a more collaborative environment.
How Does Curiosity Help?
First, as a product manager, you can't be an expert in everything. By learning about the work of others, you gain valuable insights that help you make better-informed decisions.
Second, when you take the time to understand and value the work of your colleagues, you build a relationship based on mutual respect. This trust makes it easier to collaborate and seek help when you need it.
Lastly, your curiosity-driven relationships with cross-functional colleagues not only strengthen your immediate team but also extend your network. These colleagues can introduce you to influential people within their own networks, opening up more opportunities for collaboration and growth.
Let me share something about Satya Nadella at Microsoft.
When Nadella took over as CEO, he emphasized the importance of a "learn-it-all" culture instead of a "know-it-all" culture. His genuine curiosity about the work and perspectives of his colleagues helped break down silos within the company. By fostering an environment where everyone felt valued and understood, Nadella was able to drive innovation and lead Microsoft to new heights.
Remember, curiosity is not just a trait but a strategic tool in product management. By showing an honest interest in the work of your cross-functional colleagues, you build trust, enhance collaboration, and expand your network. This approach ultimately leads to better product outcomes and a more cohesive and dynamic team.