Care Quality Commission

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Care Quality Commission If you have an urgent safeguarding enquiry call 03000 616161 or you can contact your local council s

We make sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care, and we encourage them to make improvements. We do this by inspecting services and publishing the results on our website to help you make better decisions about the care you receive. If you’d like to share information about the

care you’ve received, whether good or bad, please do so via our website or by calling us on 03000 616161 or emailing us at [email protected].

"I want to thank everyone who raised concerns and continue to raise concerns — and I commit to listening and working wit...
07/08/2024

"I want to thank everyone who raised concerns and continue to raise concerns — and I commit to listening and working with our people and with providers and people who use services to put right the things we got wrong."

- Kate Terroni -

https://orlo.uk/us3tU

We know a lot of care will be disrupted by winter pressures.People's feedback plays an important part in helping NHS dec...
06/08/2024

We know a lot of care will be disrupted by winter pressures.

People's feedback plays an important part in helping NHS decision makers to spot safety issues.

Share your experiences with us now

https://orlo.uk/HpsHk

Your feedback is important to us and helps health and social care services to improve. We're here to listen and review w...
06/08/2024

Your feedback is important to us and helps health and social care services to improve. We're here to listen and review what you tell us, no matter if it's good or bad, big or small.

https://orlo.uk/qpmOg

Check test results, order repeat prescriptions and much more. Manage your health the easy way with the NHS App.Find out ...
06/08/2024

Check test results, order repeat prescriptions and much more. Manage your health the easy way with the NHS App.

Find out how you can use the NHS App to order repeat prescriptions

➡️ https://orlo.uk/lFpaM

Our colleagues told us they needed good relationships and the time to build them with providers. They told us the way in...
06/08/2024

Our colleagues told us they needed good relationships and the time to build them with providers.

They told us the way in which we redesigned teams to support our new regulatory approach wouldn’t work.

They told us we needed to test more.

We all wanted to do the right thing.

However, we didn’t act on feedback fast enough and it is right that I, and the Executive Team and Board, take responsibility for that rather than our trusted, valued and professional colleagues.

Fancy a chat? 📞Why not check in with a friend or flatmate to help them feel less lonely — it could help lift you up too....
05/08/2024

Fancy a chat? 📞

Why not check in with a friend or flatmate to help them feel less lonely — it could help lift you up too.

Find out how you can help lift someone out of loneliness. ➡️ https://orlo.uk/7Lzxe

Reflections on a challenging week..."The basis of good regulation and trusted relationships with the organisations we re...
05/08/2024

Reflections on a challenging week...

"The basis of good regulation and trusted relationships with the organisations we regulate is having a well engaged, well trained and well supported workforce.

I want to be clear that our CQC colleagues asked for all these things, and many of them told us they were not ready to implement our new approach."

https://orlo.uk/6XmAs

Why   ?⏳ It wont take much time You can help:🧑🏽‍🤝‍🧑🏼 Your wider community🫂 Loved Ones👨🏿‍⚕️ Health & Care Staffhttps://or...
05/08/2024

Why ?

⏳ It wont take much time

You can help:
🧑🏽‍🤝‍🧑🏼 Your wider community
🫂 Loved Ones
👨🏿‍⚕️ Health & Care Staff

https://orlo.uk/mEJgI

With health and social care staff working so hard, positive feedback is important.It can help us recognise good practice...
04/08/2024

With health and social care staff working so hard, positive feedback is important.

It can help us recognise good practice and it helps keep up staff morale.

https://orlo.uk/qJlrE

Given the dedication of health and social care staff, positive feedback holds significant value.Tell us your stories so ...
04/08/2024

Given the dedication of health and social care staff, positive feedback holds significant value.

Tell us your stories so we can continue to share innovations and experiences.

https://orlo.uk/YVKZS

Why   ?⏳ It won't take much time You can help:🧑🏽‍🤝‍🧑🏼 Your wider community🫂 Loved Ones👨🏿‍⚕️ Health & Care Staffhttps://o...
03/08/2024

Why ?

⏳ It won't take much time

You can help:
🧑🏽‍🤝‍🧑🏼 Your wider community
🫂 Loved Ones
👨🏿‍⚕️ Health & Care Staff

https://orlo.uk/8gN7x

Reflections on a challenging weekCQC’s Interim Chief Executive, Kate Terroni, reflects on the last week, and looks to th...
02/08/2024

Reflections on a challenging week

CQC’s Interim Chief Executive, Kate Terroni, reflects on the last week, and looks to the future in our latest blog post

https://orlo.uk/LgQN1

By sharing your health and care experiences, you contribute to service enhancements.You can provide feedback to us throu...
02/08/2024

By sharing your health and care experiences, you contribute to service enhancements.

You can provide feedback to us through our online form, as well as via phone, British Sign Language, and text relay.

To find out more, visit
https://orlo.uk/Whlt2

02/08/2024

We have taken action to protect people at The Hall care home in Ashford, Kent, following an inspection in May that also sees them rated as inadequate and placed into special measures.

The Care Quality Commission (CQC) has taken action to protect people at The Hall care home in Ashford, Kent, following an inspection in May that also sees them rated as inadequate and placed into special measures.

Millions of people are using the NHS App to manage their health the easy way, from ordering a prescription to checking t...
02/08/2024

Millions of people are using the NHS App to manage their health the easy way, from ordering a prescription to checking their records.

Find out more about the NHS App ➡️ https://orlo.uk/4E6rv

Your feedback is important to us and helps health and social care services to improve. We're here to listen and review w...
01/08/2024

Your feedback is important to us and helps health and social care services to improve.

We're here to listen and review what you tell us, no matter if it's good or bad, big or small.

https://orlo.uk/VX76F

01/08/2024

If you’ve had a cough for three weeks or more, contact your GP practice.

It’s probably nothing serious, but it could be a sign of cancer. If it is cancer, finding it early makes it more treatable and can save lives. https://orlo.uk/sQC0z

If you’ve had a cough for three weeks or more, contact your GP practice. It’s probably nothing serious, but it could be ...
01/08/2024

If you’ve had a cough for three weeks or more, contact your GP practice.

It’s probably nothing serious, but it could be a sign of cancer. If it is cancer, finding it early makes it more treatable and can save lives. https://orlo.uk/VpH92

It’s important that people like you tell us about your experience of care.By sharing, you’ll help us improve the overall...
01/08/2024

It’s important that people like you tell us about your experience of care.

By sharing, you’ll help us improve the overall quality of care in England. You’ll also help us prevent poor care and abuse happening to others in the future.



https://orlo.uk/zcoYn

If you’re over 40, you should get your blood pressure tested at least every five years. You can do this yourself if you ...
31/07/2024

If you’re over 40, you should get your blood pressure tested at least every five years.

You can do this yourself if you have a monitor at home, or as part of an NHS health check, at some workplaces, at a pharmacy or your GP practice.

https://orlo.uk/SGJ4q

If you care for someone with a learning disability, you can help keep them safe and healthy. Talk to them about the sign...
31/07/2024

If you care for someone with a learning disability, you can help keep them safe and healthy.

Talk to them about the signs of constipation, get them medical support if necessary.

Find out more and get free materials to help you:

https://orlo.uk/Jzz9a

Your feedback is important to us and helps health and social care services to improve. We're here to listen and review w...
30/07/2024

Your feedback is important to us and helps health and social care services to improve. We're here to listen and review what you tell us, no matter if it's good or bad, big or small.

https://orlo.uk/QYvdn

If you care for someone with a learning disability, you need to know about constipation. It can kill if it’s not treated...
30/07/2024

If you care for someone with a learning disability, you need to know about constipation.

It can kill if it’s not treated.

You could save lives by knowing the signs and what to do.

Find out more and get free materials to help you:

https://orlo.uk/Yc1LM

30/07/2024

📣 We're on YouTube

Why not subscribe, watch & listen to our latest updates, meetings, podcasts or new campaign initiatives?

https://orlo.uk/pYCno

10 minute home workouts or dancing in the living room — it all counts! The more you move, the better. For ideas and supp...
30/07/2024

10 minute home workouts or dancing in the living room — it all counts! The more you move, the better.

For ideas and support to help you get active visit https://orlo.uk/bkWky

Your feedback is important to us and helps health and social care services to improve. We're here to listen and review w...
29/07/2024

Your feedback is important to us and helps health and social care services to improve. We're here to listen and review what you tell us, no matter if it's good or bad, big or small.

https://orlo.uk/qtl83

We know a lot of care will be disrupted by winter pressures.People's feedback plays an important part in helping NHS dec...
29/07/2024

We know a lot of care will be disrupted by winter pressures.

People's feedback plays an important part in helping NHS decision makers to spot safety issues.

Share your experiences with us now

https://orlo.uk/YBc8L

With health and social care staff working so hard, positive feedback is important.It can help us recognise good practice...
28/07/2024

With health and social care staff working so hard, positive feedback is important.

It can help us recognise good practice and it helps keep up staff morale.

https://orlo.uk/NwOlB

Why   ?⏳ It wont take much time You can help:🧑🏽‍🤝‍🧑🏼 Your wider community🫂 Loved Ones👨🏿‍⚕️ Health & Care Staffhttps://or...
28/07/2024

Why ?

⏳ It wont take much time

You can help:
🧑🏽‍🤝‍🧑🏼 Your wider community
🫂 Loved Ones
👨🏿‍⚕️ Health & Care Staff

https://orlo.uk/xgBHN

With health and social care staff working so hard, positive feedback is important.It can help us recognise good practice...
27/07/2024

With health and social care staff working so hard, positive feedback is important.

It can help us recognise good practice and it helps keep up staff morale.

https://orlo.uk/kYeFM

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