Earlier this year, Klarna replaced 700 customer service roles with AI, saving millions and improving metrics. Now, the CEO plans to cut 1,000 more jobs, driven by further AI adoption. This shift has major implications for talent acquisition, from automation to reduced hiring needs. We unpacked this on Alder Hour and will dive deeper next Monday. Join us on LinkedIn Live at 3 PM EST, 12 PM PST, and 8 PM UK.
Earlier this year, Klarna replaced 700 customer service roles with AI, saving millions and improving metrics. Now, the CEO plans to cut 1,000 more jobs, driven by further AI adoption.
This shift has major implications for talent acquisition, from automation to reduced hiring needs.
We unpacked this on Alder Hour and will dive deeper next Monday.
Join us on LinkedIn Live at 3 PM EST, 12 PM PST, and 8 PM UK.
Before long, AI is going to be ubiquitous in all of the technology that we use. So, rather than continuing to discuss it as a stand-alone topic, we need to look at the broader context regarding use cases, innovation, and the potential to rethink hiring.On Episode 653 of The Recruiting Future Podcast, I spoke to Mark Chaffey, Co-Founder and CEO of Hackajob. We discussed current and future AI use cases and the lessons TA can learn from the impact Gen AI has already had on the software engineering profession.You can listen to this episode by searching for Recruiting Future wherever you get your podcasts.
Before long, AI is going to be ubiquitous in all of the technology that we use. So, rather than continuing to discuss it as a stand-alone topic, we need to look at the broader context regarding use cases, innovation, and the potential to rethink hiring.
On Episode 653 of The Recruiting Future Podcast, I spoke to Mark Chaffey, Co-Founder and CEO of Hackajob. We discussed current and future AI use cases and the lessons TA can learn from the impact Gen AI has already had on the software engineering profession.
You can listen to this episode by searching for Recruiting Future wherever you get your podcasts.
🎙𝐄𝐩 𝟔𝟐𝟑: 𝐀𝐧 𝐈𝐧𝐜𝐥𝐮𝐬𝐢𝐯𝐞 𝐂𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞
When we talk about employers becoming more inclusive, the focus is often on big strategic thinking and a long process of organizational change. However, companies can often make significant progress by taking small steps in important areas.
The quality of the candidate’s experience is the critical first step in an organization’s inclusivity, and recent data indicates that quality has been dramatically deteriorating over the last 18 months.
So, what practical and immediate steps can employers take to be more inclusive with their recruiting?
My guest on this episode is Advita Patel from CommsRebel. Advita is a communication and workplace culture strategist who helps organizations cultivate a culture of inclusion. In our conversation, she shares practical, pragmatic advice on how employers can build inclusive candidate experience by improving the quality of their communication.
🔗 Listen via the link in the comments, or wherever you get your podcasts.
💪 How confident are you in your ability to adapt, influence change, and drive your career forward?
My new on-demand digital course Trend Spotting is tailored for anyone in talent acquisition. It is applicable from early careers to executive hiring, from volume recruiting to recruiting specialist skills, and from established TA leaders to TA professionals wanting to accelerate their careers.
#TalentAcquisition #TrendSpotting #TA #FutureofTA #Recruitment
🎙️ 𝐄𝐩 𝟔𝟎𝟓: 𝐂𝐚𝐧 𝐀𝐈 𝐁𝐞 𝐁𝐢𝐚𝐬𝐞𝐝? 𝐋𝐞𝐠𝐚𝐥 𝐈𝐦𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝐇𝐢𝐫𝐢𝐧𝐠
Talent Acquisition stands on the edge of revolution, with AI tools promising to make recruiting faster and more effective. But will it make hiring fairer?
My guest this week is Commissioner Keith Sonderling of The EEOC . In our conversation, we talk about the benefits and risks of using AI in hiring, what employers need to know to ensure compliance with existing laws, and the new regulations many countries will implement shortly.
🔗 Watch the video recording via the link in the comments or listen to the conversation wherever you get your podcasts.
🎙 𝐄𝐩 𝟔𝟎𝟑: 𝐓𝐚𝐥𝐞𝐧𝐭 𝐋𝐞𝐬𝐬𝐨𝐧𝐬 𝐅𝐫𝐨𝐦 𝐄𝐥𝐢𝐭𝐞 𝐒𝐩𝐨𝐫𝐭
Companies can learn a massive amount from elite sports in terms of spotting and nurturing the talent required to build highly effective teams.
I was lucky enough to speak to former England Cricket Captain Sir Andrew Strauss at the recent Transform conference in Las Vegas. After his playing career finished, Andrew ran elite cricket in the UK for four years. He is now the co-founder of Mindflick, a high-performance coaching business that uses psychology and technology to make the lessons from elite sports accessible to companies.
🎙 In the interview, we discuss:
• What can elite sports teach business about leadership?
• Learning how to be adaptable in dynamic environments
• The importance of self-awareness
• Understanding how teams react under pressure
• What makes top talent
• Understanding and accepting weaknesses
• The role of technology
• Getting buy-in and building an emotional connection with a group vision
🔗 Listen here https://bit.ly/49oNPDJ, or wherever you get your podcasts.
🎙 Ep 600: Did We Predict The Future?
I launched Recruiting Future nine years ago to attempt to understand the future of talent acquisition.
To celebrate 600 episodes, I invited my long-time collaborator and co-author, Mervyn Dinnen, to a studio in London to explore just how accurate some of the predictions we made in a whitepaper back in 2016 about the future of work were and to discuss what we think will happen over the next decade.
🔗 Listen here https://bit.ly/4cqdXAB or watch it at https://bit.ly/43pua5c
:|] Would you like to be the first one to find out when I am launching a course to help scenario plan, spot trends, and better reflect the future of talent acquisition?
📩 Subscribe to my newsletter, link in the comments, and I will send you the information.
Employer Value Propositions are potent tools that attract talent, retain talent and shape the future of organizations. However, we don’t talk about EVPS enough, and they are regularly confused with Employer Brands when they are discussed. So, what are the benefits of an effective EVP, and do you define one?
A must not miss episode with Vicki Saunders, Founder of The EVP Consultancy. She is a highly experienced expert in this field and has worked on EVPs in-house at Currys, BAE Systems and Boots.
In the interview, we discuss:
• The difference between EVP, Employer Branding and Recruitment Marketing
• The value to employers of an effective EVP
• Strategic workforce planning and building the future of the organization
• Supporting DE&I
• Where should the responsibility for EVP sit?
• Authentic, Differentiated, Resonating and Future Focused
• Pillars are proof points.
• Measurement
• Internal Comms and Employee Experience
• The role of technology
• Anticipating the future and evolving
🎧 Listen here https://bit.ly/418AMUi, or wherever you get your podcasts.