Four Therapists & a Chit Chat

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Four Therapists & a Chit Chat Just four therapists having a chat about what it's like to be holistic / complementary therapists!

19/10/2022

Marketing your holistic and complementary therapy business.

And so after a very long gap we're back!For a variety of reasons the last two episodes we recorded were never uploaded.....
27/06/2022

And so after a very long gap we're back!

For a variety of reasons the last two episodes we recorded were never uploaded...and we'll explore this in the next series!!!

The next two episodes explore managing all the demands placed on you as a self employed therapist: your clients, your business, your family and friends, your duties and commitment - and somewhere in there, perhaps there's time for you?!

So enjoy a double drop and we'll see you later in the year.

https://linktr.ee/fourtherapistsandachitchat

Much love, Sarah Nicky, Millie and Amanda
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Welcome back, it’s great to be back as we have all missed you. This month we talk about challenges. We all face challeng...
11/04/2022

Welcome back, it’s great to be back as we have all missed you. This month we talk about challenges. We all face challenges in our business, our working life, family life and sometimes it can feel totally overwhelming. In this month’s podcast Millie shares with us her challenges of working full-time in a demanding job that gives her no time to set up and get her business going. We discuss how due to the challenges that the four of us are facing we have made a decision about the podcast. You’ll have to listen to find out what it is! Amanda shares how she often works out how many treatments something will cost and Sarah shares how reaching out to family, friends and other therapists can help that feeling of being overwhelmed. Just remember if you are facing challenges you are not on your own, reach out because there is always someone willing to listen, help and to support you. Much love Sarah, Nicky, Millie and Amanda xx

Follow the links in linktr.ee/fourtherapistsandachitchat to listen on all your favourite platforms

Four therapists and a chit chat are Nicky Newton Bowen therapist Sarah Woodhouse Therapy Amanda McGregor Bowen Amanda Millie Mott

Are business cards, leaflets and PR a waste of time, money and resources when it comes to promoting your complementary a...
09/02/2022

Are business cards, leaflets and PR a waste of time, money and resources when it comes to promoting your complementary and holistic therapy business?

Spoiler alert - No!!!

In the last episode of the series we look at how these stalwarts of promotion can be used to promote your small business in a really personal way just by giving them a bit of a modern twist.

Other than social media, what marketing tools have you used to promote your business? What ones worked for you, and what didn’t work so well? As always we’d LOVE to hear!

And finally, as this is the final episode of this series just a reminder of how much we love talking to people on the podcast, so if you have any suggestions about what you’d like us to talk about, or if you want to come on the show - either to pick our brains or to share something you think other complementary and holistic therapists might be interested in - get in touch!

Just head on over to linktr.ee/fourtherapistsandachitchat to listen to the latest episode on all your favourite platforms.

Much love, Sarah, Nicky , Millie and Amanda

You can find us on Instagram as: , , and . Between us we have over 20 years experience as complementary and holistic therapists, practising Bowen therapy, Reflexology, Reiki, Ear Candling, Bach Flower Remedies and holistic facials.

This weeks special guest on our podcast is the wonderful Vicky Plum, a small business branding photographer and the face...
02/02/2022

This weeks special guest on our podcast is the wonderful Vicky Plum, a small business branding photographer and the face behind Proudly East Anglian , a hashtag and business support group that encourages and supports small businesses in East Anglia.

A picture speaks a thousand words and Vicky is passionate about photography and what it can do for small business owners like us - because that is what we are - small business owners! In this podcast she shares her wonderful enthusiasm, tips and advice on how you can start taking better photographs, and better content, right now…well, listen to the podcast first!

Speaking to Vicky has left us all feeling fired up about photography and we hope it does the same for you.

Head on over to linktr.ee/fourtherapistsandachitchat to listen to the latest episode, and you find out more about Vicky and her work at Vicky Plum Small Business Brand Photographer.

Much love, Sarah, Nicky, Millie and Amanda
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As complementary and holistic therapists it’s in our nature to look after others, but do you look after yourself as much...
26/01/2022

As complementary and holistic therapists it’s in our nature to look after others, but do you look after yourself as much as you encourage your clients to look after themselves?

This week we’re talking about the importance of self-care, and how easy it is to forget to look after ourselves and instead focus on others, using every other spare moment we have on our businesses.

We look at little ways you can adapt self-care habits you already have, such as sleeping or having haircuts, into moments of joy, moments to breathe, and moments to just be. We also explore how the simple act of diarising activities that have nothing to do with your business but everything to do with your health and well-being, and writing them in pen can help you step away from your business and create some much needed ‘me-time’.

Bonus material this week include tips from Amanda and Nicky about how to deal with ulcers and how to keep your mattress fresh! 😂

So have a listen and see if you’re as guilty as we are of using haircuts as a chance to catch up with emails, or pretending an afternoon at the beach is a chance to relax when really all we’re thinking about are inspirational pictures we can take for our social media!

Head on over to any of your favourite podcast platforms or to linktr.ee/fourtherapistsandachitchat to listen now!


Much love, Sarah, Nicky, Millie and Amanda
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Four Therapists and a Chit Chat are: Sarah Woodhouse Therapy, Nicky Newton Bowen therapist, Amanda Millie Mott and Amanda McGregor Bowen

This week we're delighted to be joined by Natasha De Grunwald to talk about her 30 years in complementary and holistic h...
20/01/2022

This week we're delighted to be joined by Natasha De Grunwald to talk about her 30 years in complementary and holistic health and her journey from Thai Yoga Massage teacher, to Bowen therapist, to author, coach, trainer, and podcaster.

We also explore the idea of mixing therapies, helping clients to understand what they need as oppose to what they want, and the importance in investing in ourselves in order to help our businesses grow.

What about you? Do you mix your therapies? Do you feel confident referring clients on to other therapists / health and wellbeing professionals? And finally, what are you investing in this year?

Head on over linktr.ee/fourtherapistsandachitchat and follow the link to listen to this and all previous episodes - we’re available on all the main podcast platforms so don’t forget to like, follow and subscribe to make sure you keep up to date. And remember, if you'd like to be a guest speaker then just drop us a line!

Love, as always, Sarah, Nicky, Millie and Amanda
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Welcome to 2022 - and welcome back to Series 6 of the Four Therapists and a Chit Chat podcast!  In this episode we catch...
12/01/2022

Welcome to 2022 - and welcome back to Series 6 of the Four Therapists and a Chit Chat podcast!

In this episode we catch up after the Christmas lull and like many people at the beginning of a New Year we talk about what our intentions are for 2022.

The key thing we find is all of us our struggling with balancing our complementary therapy businesses, our home lives and a need to find some time for ourselves. We want 2022 to be the year we actually work towards achieving a better balance through setting targets, intentions, structuring our working week and making sure we don’t overwhelm ourselves with massive ‘to do’ lists with vague dates.

How about you? Have you set any intentions for the year ahead and how have you done it - is it single intention or have you got several things you want to do? Have you drawn up a list with dates and times, or have you created a vision board to inspire you to achieve?

As always we’d love to hear what you’re doing.

Just follow the link linktr.ee/fourtherapists to listen to this and all previous episodes - we’re available on all the main podcast platforms so don’t forget to like, follow and subscribe to make sure you keep up to date!

Love, as always, Sarah, Nicky, Millie and Amanda
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We're back on Wednesday with a brand new series!Just head on over to linktr.ee/fourtherapistsandachitchat to listen to t...
10/01/2022

We're back on Wednesday with a brand new series!

Just head on over to linktr.ee/fourtherapistsandachitchat to listen to the previous 5 series now, and you can listen to the brand new episode from 7am this Wednesday!

Much love, Sarah, Nicky, Millie and Amanda ###x

It's the last episode of the season, and of the year, so with 2021 drawing to a close we thought it was a chance to refl...
15/12/2021

It's the last episode of the season, and of the year, so with 2021 drawing to a close we thought it was a chance to reflect, and to take a look about how we're feeling about 2022.

With Nicky and Amanda eager for 2022 start, Sarah and Millie are postponing it for a while! We reveal how at times we've all felt concerned about the impact of Covid and lockdowns on our complementary therapy businesses, how many of us are having to supplement our income with part-time or (in the case of Millie) full-time jobs, and how social media can sometimes fool us into thinking everyone but us is having a bumper time with clients.

We also get slightly distracted and start talking about training courses for the year ahead.

Listen on all your favourite podcast platforms, ask Alexa to 'Play Four Therapists and a Chit Chat on Apple Podcasts', or follow the link: linktr.ee/fourtherapistsandachitchat.

As always, we're just four holistic and complementary therapists having a chat, sharing our ups and downs, our highs and lows. If you want to be a guest on the show, or if you have a question for us just email us care of [email protected].

With all our wishes for a very merry Christmas and a Happy New Year,

Much love, Sarah, Nicky, Amanda and Millie
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Thanks to Sarah forgetting to post last weeks episode (!) it’s a double whammy this week!In episode 30 we’re talking abo...
08/12/2021

Thanks to Sarah forgetting to post last weeks episode (!) it’s a double whammy this week!

In episode 30 we’re talking about the pro’s and con’s of renting a treatment room and working from multiple treatment rooms:

• What are the advantages and disadvantages?
• What should you expect from renting a treatment room?
• Is it possible to work from more than one venue?
• Some common assumptions that just aren’t true!

In episode 31 we’re getting all seasonal and talking about Christmas!

🎄Do you have time off?
🎄Do you send your clients cards or a newsletter?
🎄Do you decorate your treatment rooms?
🎄Do you promote gift vouchers for Christmas presents
🎄Do you put on any special offers?

Millie’s response is she’s going to cancel Christmas, but what about the rest of us? We share our ideas, what’s worked for us over the years and idea’s we’re going to be trying this year.

As always head on over to any of your favourite podcast platforms to listen, or follow the link to linktr.ee/fourtherapistsandachitchat.

Let us know what you’re doing this Christmas, and if you've got something you'd like to discuss or share with the 4T's team then let us know - we might like to get you on as a guest!

Much love, Sarah, Nicky, Millie and Amanda
Four Holistic and Complementary Therapists who love to chat!
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Hi!You must have seen the increasing number of posts about the Vagus Nerve?  But what is it, why is it so important, and...
24/11/2021

Hi!

You must have seen the increasing number of posts about the Vagus Nerve? But what is it, why is it so important, and how can it help us to help our clients?

Gus de la Querra from Safe to Move is our special guest this week, and he tells us all about this wandering nerve, the important role it has to play in our health and wellbeing, and gives us some tips for keeping it in tip top condition!

Four Therapists and a chit chat are Sarah, Nicky, Millie and Amanda, four therapists who love to chat - exploring and sharing new ways of working, business tips and most importantly getting each other through the ups and downs of being a complementary and holistic therapist in these crazy times!

You can listen to this and all the other episodes by following the link to linktr.ee/fourtherapistsandachitchat - or you can just tell Alexa to 'Play Four Therapists and a Chit Chat on Apple Podcasts' and she'll do the rest. Don't forget to like and subscribe to keep up to date with new episodes, and you can follow us on Instagram .

Much love, Sarah, Nicky, Millie and Amanda

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This week we talk about upselling - the idea of supplementing your complementary therapy income, whether that’s selling ...
17/11/2021

This week we talk about upselling - the idea of supplementing your complementary therapy income, whether that’s selling the products that you use in your treatment, becoming a consultant / ambassador for a health and wellbeing company like Neal’s Yard Remedies or Tropic Skincare, or branching out and selling products that are ‘health and wellbeing’ related.

Nicky got us interested in this one as during lockdown she decided to explore how she could supplement her income with an online shop. We find out how she got on, discuss our own views, and explore the potential ups and downs of upselling - including some great tips about what to think about if you’re considering upselling.

As always, you can listen on your favourite podcast platforms by following the at linktr.ee/fourtherapistsandachitchat. As always, drop us a line to let us know what you think, and let us know - do you upsell?!

With much love, Sarah, Nicky, Millie and Amanda - four holistic and complementary therapists who love to chat!

10/11/2021

Welcome back to Series 5 of Four Therapists and a Chit Chat! We pick up where we left off, with no Amanda! But, it's less 'Lost in France' and more stuck on the M11!

This week we are joined by the lovely Daragh from WebHealer and we ask him 'Why do we need a website?' Daragh guides us through why websites are more important than ever, how they form part of your social media strategy, and how to make sure you create a website that attracts clients.

You can listen on all your favourite podcast platforms by following the link to linktr.ee/fourtherapistsandachitchat. As always, drop us a line to let us know what you think, or if you have any questions for Daragh to answer in another episode!

With much love, Sarah, Nicky, Millie and Amanda - four holistic and complementary therapists who love to chat!

10/11/2021

Welcome back to Series 5 of Four Therapists and a Chit Chat! We pick up where we left off, with no Amanda! But, it's less 'Lost in France' and more stuck on the M11!

This week we are joined by the lovely Daragh from WebHealer and we ask him 'Why do we need a website?' Daragh guides us through why websites are more important than ever, how they form part of your social media strategy, and how to make sure you create a website that attracts clients.

Just follow the link to linktr.ee/fourtherapistsandachitchat to listen on all your favourite platforms. As always, drop us a line to let us know what you think or if you have any questions for Daragh to answer in another episode!

With much love, Sarah, Nicky, Millie and Amanda - four holistic and complementary therapists who love to chat!
xx

aka Sarah Woodhouse Therapy, Nicky Newton Bowen therapist, Amanda Millie Mott, and Amanda McGregor Bowen

Welcome to this weeks podcast - the last one of series 4!!  In a change to our usual pattern we thought we’d try somethi...
13/10/2021

Welcome to this weeks podcast - the last one of series 4!! In a change to our usual pattern we thought we’d try something new and talk about some of the common issues and complaints our clients come to us with, and this week we’re looking at sleep.

We all know that as complementary and holistic therapists we can’t subscribe or prescribe, so what advice can we give to our clients when it comes to getting a better nights sleep?

Go to linktr.ee/fourtherapistsandachitchat to listen on all our favourite podcast platforms, and don’t forget to like, register and subscribe! You can also take a look at Sarah Woodhouse Therapy's most recent blog where she takes a look at some of the advice and suggestions she gives to her clients about sleep.

Sarah, Nicky, Millie and Amanda
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Welcome to this weeks podcast where we talk about putting you AND your clients at ease in the treatment room.We share ex...
06/10/2021

Welcome to this weeks podcast where we talk about putting you AND your clients at ease in the treatment room.

We share experiences where we’ve felt nervous or overwhelmed before a Bowen, Reflexology or Reiki treatment, the techniques we use to calm and ground ourselves, and things we do to make sure our clients feel calm, comfortable, and safe.

Follow the link at linktr.ee/fourtherapistsandachitchat to listen on your favourite podcasting platform now - and don’t forget to like, register and subscribe!

Much love,

Sarah, Nicky, Millie and Amanda
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Just four holistic therapists having a chat!

Welcome to this weeks podcast where we talk about what to wear in the treatment room, branding and professional photogra...
29/09/2021

Welcome to this weeks podcast where we talk about what to wear in the treatment room, branding and professional photography.

We discuss the pro’s and con’s of having a uniform, and what that really means, the importance of branding - even if it’s just choosing a colour scheme - and why we are all beginning to warm to the idea of professional photographs. And, by the way, we have to give a big shout out to Vicky Plum Small Business Brand Photographer for the lovely photographs shown above!

Follow the link to linktr.ee/fourtherapistsandachitchat to listen on your favourite podcasting platform now - and don’t forget to like, register and subscribe!

Much love,

Sarah, Nicky, Millie and Amanda
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Welcome to this weeks podcast where we’re talking about two key parts to any treatment: Consultation forms / the consult...
23/09/2021

Welcome to this weeks podcast where we’re talking about two key parts to any treatment: Consultation forms / the consultation and the importance of recording observations before, during and after the treatment.

We look at how they can provide you with key information that can help inform the treatment and help your client see improvements - even when it seems on the surface that ‘nothing has changed’.

Follow the link www.linktr.ee/fourtherapistsandachitchat to listen on your favourite podcasting platform now - or if you use Alexa just ask her to play Four Therapists and a Chit Chat on Apple podcasts!

ABOUT US

We're just four ordinary holistic and complementary therapists practicing Reflexology, Bowen Therapy and Reiki, and we know how easy it is to feel alone when you're running your therapy business - this podcast is our weekly pick-me up, an antidote to the loneliness and self-doubt, a chance to laugh at ourselves and learn something new.

Much love,

Sarah, Nicky, Millie and Amanda
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Welcome to Series 4 of Four Therapists and a Chit Chat - a podcast by four holistic and complementary therapists for hol...
15/09/2021

Welcome to Series 4 of Four Therapists and a Chit Chat - a podcast by four holistic and complementary therapists for holistic and complementary therapists.

Today we pick up where we left off last week and continue to talk about our treatment rooms - this week it's chair recommendations, music or no music, uniforms, diffusers and clients snoring!

About us:
We're just four ordinary holistic and complementary therapists practicing Reflexology, Bowen Therapy and Reiki, and we know how easy it is to feel alone when you're running your therapy business - this is our weekly pick-me up, an antidote to the loneliness and self-doubt, a chance to laugh at ourselves and learn something new.

Follow the link linktr.ee/fourtherapistsandachitchat to listen on all your favourite podcast platforms!

Much love,

Sarah, Nicky, Millie and Amanda
###x

08/09/2021

Good afternoon fellow therapists! Just to let you know we are BACK with a brand new series, kicking off this week with a chat about our treatment rooms and get caught up in a world of couches, couch roll, towels, blankets and exploding tumble dryers!

As always we love to know what you think - and we love questions and suggestions for topics too! Do drop us a line.

As always you can listen on all your favourite podcast platforms so just head on over to linktr.ee/fourtherapistsandachitchat to listen now!

Much love,
Sarah, Nicky, Millie and Amanda
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PS: Big whoop whoop to WebHealer, the number one website provider for therapists, for sponsoring us and for giving you all a chance to get £100 off in-house designed website service!!

05/08/2021

As Reflexologists, Bowen therapists and Reiki practitioners we know how easy it is to feel alone when you're running your therapy business - this is our weekly pick-me up, an anecdote to the loneliness and the self-doubt, a chance to laugh at ourselves and to learn something new.

With the summer holidays in full swing, how are your bookings? August can often (not always) be a quiet month so this week we talk about proactive things you can do during the quiet times to help bolster your business such as courses, developing support packages for local businesses, working with kids and participating in events.

Just go to https://linktr.ee/fourtherapistsandachitchat to listen on all your favourite podcast platforms including Spotify, Apple Podcasts, Google and Anchor.fm.

Much love, Sarah, Nicky, Millie and Amanda.

21/07/2021

So how are we feeling about so called ‘Freedom Day’? We spend 10 minutes talking about how we’ve approached it and our client reactions before moving onto pricing.

Nicky talks through her current dilema about pricing and pricing structures, Sarah and Amanda share their experience on pricing and what they think clients are paying for, Millie talks about pricing and going mobile, and all of us have to apologise to Nicky for failing her on the technology front!

As Reflexologists, Bowen therapists and Reiki practitioners we know how easy it is to feel alone when you're running your therapy business - this is our weekly pick-me up, an anecdote to the loneliness and the self-doubt, a chance to laugh at ourselves and to learn something new.

Just go to:

https://linktr.ee/fourtherapistsandachitchat

to listen on all your favourite podcast platforms including Spotify, Apple Podcasts, Google and Anchor.fm

Let us know what you think - and we'd love to know what you'd like to hear about in our weekly chit chats!

Much love, Sarah, Nicky, Millie and Amanda ❤️❤️

With all the build up to the England match last night we forgot to upload the latest episode details!  Woops!!We continu...
08/07/2021

With all the build up to the England match last night we forgot to upload the latest episode details! Woops!!

We continue with last weeks theme which was all about how hard it can be to set up your own business. We start by talking about money and why setting realistic financial targets is important, but end up talking about how important it us to know why you’ve become a therapist, the important role time has to play as a resource in your business, and why confidence, hardworking and determination is the key to growing your therapy business the way you want to.

Next week: diaries vs booking systems, cancellation policies and enforcing it, taking deposits and payments are all on the agenda. As always, let us know your thoughts and we’ll try and include them in the podcast!

Much love Sarah, Nicky, Millie and Amanda ###x

Listen to Four Therapists & a Chit Chat on Spotify. Four holistic therapists having a chit chat about being therapists - sharing the ups, the downs, the highs and lows and keeping ourselves going!

30/06/2021

Welcome back!

In this episode we chat about how hard it can be to set up your own business, whether you're about to take the first step like Millie, you're a fledging business like Nicky, you want to grow a bit more like Sarah, or you're setting up your own holistic clinic like Amanda!

We talk about dusty houses, empty fridges, not enough hours in the day, being torn from pillar to post and still remaining positive. Sound familiar?! Follow the link in linktr.ee/fourtherapistsandachitchat to listen on your favourite platform.

As always we love to hear from you so drop us a line and tell us your story!

Much love Sarah, Nicky, Millie and Amanda

28/06/2021

Get ready Series 3 of Four Therapists & a Chit Chat!

We're back with a new episode on Wednesday, but in the meantime why don't you catch up with the series so far on your favourite podcast platform - Apple, Spotify, Google, Anchor.fm - or just ask Alexa "Alexa, play Four Therapists & a Chit Chat on Apple Podcasts"

If there are any topics you'd like us to talk about, or any questions you have then PM us, pop a comment below, or you can email Sarah at [email protected].

###x

LISTEN NOW: linktr.ee/fourtherapistsandachitchat

02/06/2021

Why not try using Alexa to listen to this weeks episode of Four Therapists and a Chit Chat which is all about Professional Associations - to be or not to be a member?

Just say, “Alexa. Play Four Therapists and a Chit Chat on Apple Podcasts.” Or you can just follow this link - https://linktr.ee/fourtherapistsandachitchat

We’re back in 2 weeks, but in the meantime feel free to drop us a line if there’s something you’d like us to talk about on the first episode of season 3.

Much love, Sarah, Amanda, Millie and Nicky ❤️❤️

26/05/2021

Good morning!

This week it’s all about competition vs. community - and there are no surprises for guessing that we don’t believe in competition, only in the value of being part of a community!! ❤️

Listen to find out why don’t feel our fellow therapists are our competition, and to hear our suggestions about how to reach out and connect with others; from online forums and local support networks, to being brave and just asking ❤️

Just head to https://linktr.ee/fourtherapistsandachitchat to listen on all your favourite platforms 🎧

Next week it’s all about Professional Associations - are you a member of one or have you chosen not to join? What does being part of a PA mean to you? Have you let your membership lapse? As always we’d love to hear your views ❤️

Have a fantabulous week!

Lots of love, Millie, Amanda, Sarah and Nicky ❤️

Love Reflexology The Federation of Holistic Therapists Association of Reflexologists Jackie Baker Barefoot Therapies

19/05/2021

This week we talk CPD - Continued Professional Development - and share our experiences of CPD; things we wish we had known when we first qualified and what we’d do different if we’d have our time again. We also give a shout out to some of the people who have provided us with our favourite CPD.

Listen in on all your favourite Podcast platforms by following the link - https://linktr.ee/fourtherapistsandachitchat - and don't forget to tell us about your experience/s of CPD - the good, the bad and the ugly (no names please!) - in the comments below!

Next week it’s ‘Competition or Community?’ How do you see other therapists? How do other therapists see you? We’d love to hear your views and stories of your experiences - and get them in by Monday lunch time and you’ll have a chance of getting your own shout out on the podcast, just like Rachel Ray Reflexology

Have a great week!

Lots of love, Millie, Amanda, Sarah and Nicky ❤️

Sally Kay Reflexology Association of Reflexologists Members Community Insight Associates NGR Norfolk group of reflexologists FHT local support group Norwich The Federation of Holistic Therapists LittlePiggy

13/05/2021

Giving your client a lovely treatment is only half the story when it comes to supporting your clients with their health and well-being.

This week we talk about what they do to ensure their clients feel supported, empowered and invested in their own health and well-being beyond the treatment room.

Click on https://linktr.ee/fourtherapistsandachitchat and listen to this weeks episode on all your favourite podcast apps.

Much love, Sarah, Amanda, Nicky & Millie

❤️

Four Therapists and a Chit Chat are: Amanda Millie Mott, Nicky Newton Bowen therapist, Amanda McGregor Bowen, and Sarah Woodhouse

12/05/2021

Giving your client a lovely treatment is only half the story when it comes to supporting your clients!

This week we talk about what we do to ensure our clients feel supported, empowered and invested in their own health and well-being beyond the treatment room.

Follow the link at https://linktr.ee/fourtherapistsandachitchat to listen to this weeks episode on all your favourite podcast apps.

Lots of love, Nicky, Millie, Amanda and Sarah ❤️

Four Therapists and a Chit Chat are: Nicky Newton Bowen therapist, Amanda Millie Mott, Amanda McGregor Bowen and Sarah Woodhouse Therapy

12/05/2021
So we promised you our top 10 suggestions for policies and procedures for you therapy business and so (in no particular ...
11/05/2021

So we promised you our top 10 suggestions for policies and procedures for you therapy business and so (in no particular order) here they are:

1. First Aid - there’s no legal requirement for you to have a First Aid qualification, but it makes sense to have one. Contact the Red Cross or St Johns Ambulance to see which qualification makes the most sense for you.
2. Health & Safety - you don’t need a written policy if there are less than 5 of you, but you do have to at least have thought about it, and with everything that’s going on with Covid it’s a must!
3. Risk Assessment - Everyone should have a risk assessment that takes into account all the risks associated with operating your business, not just Covid-19.
4. Lone Working Policy - whether you’re mobile or at home if you’re alone you need to think about your lone worker policy.
5. Working with children - is your guidance clear about chaperones and consent forms? Make sure you understand your obligations re: children’s records under GDPR, and while you don’t need a DBS check you might find one useful if children are one of your main client groups.
6. General Data Protection Regulations - have you just stuck your head in the sand or do you know your rights and responsibilities? Look at the ICO website and the resources provided by your Professional Association (e.g. The Association of Reflexologists, The Federation of Holistic Therapists).
7. Music - if you’re going to play music during your treatments you need TheMusicLicence from PPLPRS. The only way round it is to play Royalty Free Music.
8. Insurance - this is not just about professional insurance. It's also about additional insurance for your home, equipment and for your car if you’re mobile and / or travelling to multiple clinics.
9. Cancellation Policy - every professional service has one and so should you!
10. Package / Gift Voucher Terms & Conditions - if you haven’t got terms and conditions for packages or your gift vouchers you need to start including them today.

You can find more information about these policies and procedures from sources like gov.uk, HSE and the ICO. Sarah is also releasing a detailed policies and procedures booklet in the next couple of weeks covering those you need to have to ensure you’re operating your business within the law, and policies and procedures you need to deliver your treatments, so email her at [email protected] if you want to be the first to hear about it.

Tune in tomorrow for the next episode where we talk after care advice.

Much love, Amanda, Millie, Nicky and Sarah xx

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