16/03/2021
The Marketing Mix in the Digital Age
The “marketing mix”, also known as “the 4 Ps” of marketing are considered to be the foundation of your marketing plan. They represent the main decisions you will have to make when marketing your products or services:
Product – what will your product or service actually be and how does it meet the needs of your customer?
Pricing – what price will you set your product at? This is not always a monetary figure as customers may exchange their time or information for a “free” product.
Place – how do you deliver the product to the customer? Do they come into a physical store or do you sell online? Are you targeting a particular geographic region?
Promotion – what marketing methods will you use to tell the world about your product?
Getting the marketing mix right means you’ll be able to align with your customers’ wants and needs, strengthen your brand presence, and maximize your ROI.
The concept of the 4Ps marketing mix was thought up well before the internet became a part of normal everyday life, but it can be adapted pretty easily to form the basis for developing a marketing strategy in today’s digital world.
In the digital marketing mix, the 4 Ps are the same, but the approach is different.
Product – The internet means that you can have a business with no physical inventory. Instead, you can sell digital products such as e-books and courses. Even if you do sell tangible products, the process of product development has been forever changed. It’s now possible to order and create products on-demand to test out the market first, and the ability to survey your customers quickly and easily means you’re less likely to make mistakes when it comes to product development.
Price – Digital marketing technology means that you don’t have to decide on a single price for your product or service – you can dynamically adjust the price depending on who’s viewing it. There’s also more flexibility when it comes to pricing models, with subscriptions and recurring payments made more accessible to businesses and customers of all kinds.
Place – Clearly the main difference here is you’re selling online instead of in a bricks-and-mortar store. But there are also many different channels to explore when it comes to selling online. Your own website, online market places, email, and social media are all avenues to consider.
Promotion – Again, you’ll still promote your product but the methods are different than what you would have used 30 years ago. Instead of direct mail and print advertising, your strategy might include email marketing and social media marketing instead.