Julia

Julia Making it easy for you to market online - feel confident, not overwhelmed. Fun trainer & speaker Done well, it's hugely powerful and can double your business.
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Social media is more than just words on a screen - it's about humans connecting, influencing thoughts and sharing feelings. The problem is that there's a huge amount of noise out there about how to do it effectively, and so many businesses are putting in the time but not seeing the results. Let me help you plan a way that works for you, with your resources and let the real conversations, the ones that will grow your business, commence.

I haven’t been here for ages because I haven’t been able to write what I’m sharing now and I couldn’t write anything els...
03/03/2024

I haven’t been here for ages because I haven’t been able to write what I’m sharing now and I couldn’t write anything else.

About 10 days ago I lost my beautiful little sister Carolyn and my heart is forever broken.💔

She was the most loving, funny, smart, generous, loyal, wonderful sister you could ever wish for.

She was autistic and epileptic and taught me so, so much about seeing the world through someone else’s eyes. It was a huge gift.

She had what was be labelled ‘special educational needs’ but I always saw them as ‘special educational gifts’ as she shared her magic so freely. She was always reading and used to make up stories and songs.

We shared a bedroom growing up and when she gifted me insight to her world, we played the most wonderful games. She spent the past 20+ years in a residential care home and, by the sounds of it, continued making mischief with her co-worker there.

That’s another huge gift she gave us - meeting a whole new ‘family’ - completely amazing and dedicated carers- I want to say more about how exceptional they are but my words aren’t working properly.

Having gone through the most challenging times myself over the past few years I didn’t visit Carolyn as often as I could have done (for which, of course, I’ll never forgive myself) - but when I did, seeing her face light up with love was just the best. I’m so grateful I saw her only 4 weeks before.

I don’t want to go into the reasons why (because I don’t know them and questions are going round and round my head) but I only found out she was under end of life care 4 days before she left us and that she’d been moved to a hospice 2 days later. My brother and I raced to be with her and sat with her over the next 2 nights.

I was with her when she left- in the early hours. It was such a privilege to be there and to wish her ‘night night’ just before she flew away, but I still can’t believe she’s gone. I’m shell-shocked, furious and devastated.

I’ll miss her forever - the most perfect sister and my biggest inspiration. Words of course don’t do her justice. 💔💕💔

Please, please hold your loved ones tight, get off your phone and enjoy precious moments with them. ❤️

How much do you 💕 your audience on social?One way to show 💕 is to check out posts from your followers & respond to them....
14/02/2024

How much do you 💕 your audience on social?

One way to show 💕 is to check out posts from your followers & respond to them.

It doesn’t take long but could make a real difference in how someone feels about you!

Happy happy 21st to my amazing daughter Mia ✨🥂💕✨🥂💕I couldn’t be prouder of the person you’ve grown into 💕💕💕PS. Best not ...
09/02/2024

Happy happy 21st to my amazing daughter Mia ✨🥂💕✨🥂💕
I couldn’t be prouder of the person you’ve grown into 💕💕💕
PS. Best not drink your cocktails like this when you’re out celebrating 🍸🍹

Picture this: A potential client is thinking about working with you. What beliefs are stopping them from buying? It’s no...
05/02/2024

Picture this: A potential client is thinking about working with you.

What beliefs are stopping them from buying?

It’s not all about money (altho’ that might be the reason they give you.)

Maybe they don’t believe they have -

- the time to make it work
- the motivation to complete the work
- the ability to do the work
- the resources/ kit to do the work

(And maybe also they’re scared of what a new, changed life might look like.)

If all you do in your marketing is talk about the benefits of what you offer and the results people get, you will miss reaching people who have told themselves a story that isn’t true.

So use your social media posts to share -

- reassurance that they don’t need 3 years’ experience, a fancy camera, a website, certification, or whatever else they’re telling themselves

- details of the time commitment and examples of how your clients have creatively made it work for them

- case studies and behind-the-scenes posts sharing stories of clients just like them who have achieved what they want to achieve

- examples of how you/ your team help your clients stay motivated.

And encourage people to contact you with any questions.

There’s a good chance someone will see your posts and challenge their own thinking - how amazing is that?

So don’t just do this when you’re in ‘launch mode’ - do it as part of your regular social content. It could really help someone (and help your sales!)


Hang on a minute …Are you about to post ‘Exciting news’ ?!🧐Ask yourself - is it really exciting for your audience that y...
24/01/2024

Hang on a minute …
Are you about to post ‘Exciting news’ ?!🧐

Ask yourself - is it really exciting for your audience that you:
-have contributed to an article?
-have a new website?
-have won an award?

Or is it, dare I say - exciting for you and you can’t wait to share the news?

In which case, why not be honest and say ‘I’m proud to share that ...”

and then include a story about something you learned along the way,

or explain how this piece of news makes things better for them too

to turn your post into one that’s valuable for them. 😍

Do you see queries from customers or potential customers as a huge opportunity?Or do you see them as a drag that you rea...
15/01/2024

Do you see queries from customers or potential customers as a huge opportunity?

Or do you see them as a drag that you really don't have time for?

Please see them for the huge opportunity they are!

Why?

- they're a chance to have a one-to-one conversation and make a great impression

- they're a chance to build trust

- they're a chance to find out more about the people who have bought/ are interested in buying

- if it's a negative comment, it's a chance to resolve an issue, make someone happier, make your product/ process better and/or to refine what your ideal client looks like.

Every conversation is an opportunity!

I’ve been supporting a client with customer service recently ✨And I’ve noticed factors which are really appreciated by c...
08/01/2024

I’ve been supporting a client with customer service recently ✨

And I’ve noticed factors which are really appreciated by customers/ potential customers with queries:

- speed of response

- responding in context (ie. reading the entire conversation that’s taken place, not just the latest reply)

- going above and beyond - it doesn’t have to be much - for example pre-empting the next question and providing info or a link

- explaining why something is designed or delivered in a certain way without being asked, when answering a question

- if the answer is ‘no’ trying to soften it in some way - eg. by sharing free resources or reminding them of advantages they already have.

I always ask how I’d want to be treated - it’s the best barometer of customer service, in my opinion!

What was your word for 2023?Did it match how the year played out?Turns out my word for the year was ‘resilience’.In spad...
31/12/2023

What was your word for 2023?

Did it match how the year played out?

Turns out my word for the year was ‘resilience’.

In spades.

I’m hoping that the word for 2024 is ‘nurturing’ or ‘big hugs’ 🤗

How about you?

Wishing you a joyful and peaceful New Year ❤️

✨Happy Twixmas ✨How’s it going for you?I hope you’re making the most of:-cake for breakfast-mince pies for lunch-chocola...
28/12/2023

✨Happy Twixmas ✨

How’s it going for you?

I hope you’re making the most of:
-cake for breakfast
-mince pies for lunch
-chocolate at 15 minute intervals
-wine o’clock at every hour of the day
- naps unlimited
-the Vicar of Dibley on repeat

Grab it with both hands - it’s a whole year till we get this opportunity again ✨✨

Wishing you a Christmas filled with peace, joy and love … and plenty of bad cracker jokes too 🎄💕🎄🤩
24/12/2023

Wishing you a Christmas filled with peace, joy and love … and plenty of bad cracker jokes too 🎄💕🎄🤩

✨The more specific the benefits, the more your marketing will stand out.✨Are you promising results like'business success...
01/12/2023

✨The more specific the benefits, the more your marketing will stand out.✨

Are you promising results like

'business success' or
'feeling happier' ?

They're woolly! 🐑

They sound the same as what 90% of other providers are saying.

They suggest you don't really understand your client.🙃

When someone's got specific symptoms, caused by a challenge,

they want to know that working with you is going to fix those symptoms.🤔

So you need to tell them the specific results they'll get

- for their business

- or in their life.

How specific are you❓

How’s your weekend been?For me it’s been a precious break after 3 weeks of on- off hospital visiting - a relative had a ...
26/11/2023

How’s your weekend been?

For me it’s been a precious break after 3 weeks of on- off hospital visiting - a relative had a medical emergency.

I’ll be back to it again in a couple of days and I feel so privileged and lucky to be able to do it …

… but I miss my lads so much when I’m away and the chores mount up!

We had a lovely walk yesterday - all of a sudden it’s so obvious what’s important - and that , for me, is uncomplicated time with the children.

And I’m getting the chores done in record time - when you only have half a week priorities stand out and the other stuff falls away!

How’s life going for you?

As a business, you want to help  your potential ideal clients to feel great 💕- it's the perfect way to start/ build trus...
20/11/2023

As a business, you want to help your potential ideal clients to feel great 💕- it's the perfect way to start/ build trust.

One of the best ways to make people feel great is to show an interest in them.

You can do this on social by:

- Creating posts that show you understand their challenges

- Responding to their posts when you can add value/ empathise/ chat

- Resharing their posts with a supportive comment

- Introducing them to another person in your network that could be of value to them

- Tagging them in a conversation that could be of use to them (don't overdo this or it will seem like spam)

Do you do any of these?

 🌹
12/11/2023

🌹

Sometimes the toughest thing about sharing on social is not giving in to the voice in your head that's trying to tell yo...
08/11/2023

Sometimes the toughest thing about sharing on social

is not giving in to the voice in your head that's trying to tell you

'no one's interested', or

'who are you to say that?', or

'it's all been said before'.

What can really help is to put yourself in the shoes of the ideal client you'd love to help.

Could your post help them?
Would they value it?

Then share it.😊



Share it for their sake.

People love hearing about mistakes other people make - - maybe because it makes that person seem so much more relatable ...
03/11/2023

People love hearing about mistakes other people make -

- maybe because it makes that person seem so much more relatable

- or maybe because it's just great to know that someone else isn't perfect!

So why not create a few posts about mistakes you've made in your business?

You don't have to share cringe-level detail, but telling the story, what you learned from it - and - most importantly - how that's helpful for your audience can instantly help people to feel more connected to you and you may get some great responses too!

Oh and making people laugh is underrated, so if your fail was funny, definitely share it 🤣🤣

3 of the most ghoulish social media habits: 👻🎃 Focussing on what you’re going to post before you’ve sorted your strategy...
31/10/2023

3 of the most ghoulish social media habits: 👻

🎃 Focussing on what you’re going to post before you’ve sorted your strategy

🎃 Not responding to posts that other accounts share

🎃 Forgetting to include posts that encourage people to take the next step

Happy Halloween 🎃 👻

✨How to learn about marketing without paying for a course.✨Watch what some of the marketing leaders are doing ...👀Don't ...
25/10/2023

✨How to learn about marketing without paying for a course.✨

Watch what some of the marketing leaders are doing ...👀

Don't just grab their free download

Properly read their landing page & check out the design and structure

Go back to the social media post that pointed you there

Read & take notes from the email sequence you get sent after the download

Check out the retargeting ads you get shown

Note the offer you're marketed, the bonuses, any other elements such as a free Facebook group running alongside a challenge

Note the upsells and the downsell ...

And all the web pages and copy that's used.

It's a huge learning opportunity.

All free!

Do you do this already?❓

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Tuesday 09:00 - 17:00

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