17/11/2021
Latest Pi update.
Announcing name update appeal feature
Note:
The Name Update is ONLY relevant for Pioneers who have mistakes in their names associated with their Pi accounts and have missed their 2-week name update window that is available for every Pioneer generally after registration. For Pioneers with correct names in their Pi account, you do NOT need to use this feature and can ignore it.
At the same time, we recognize that genuine Pioneers may have either made typos when first inputting their Pi account name or missed the 2-week name update window. Therefore, we are allowing these Pioneers to appeal for another opportunity to update their name and explain the wanted change. However, name update appeals will only accept changes that would generally still reflect the same human being, e.g. minor changes to spelling, switching first name and last names, adding a middle name, adding a prefix/suffix or aligning it with the name displayed on your identity document. A complete name change that has no resemblance to the current name and suggests two completely different people will be rejected.
Please note that name appeals will take time to process due to the case-by-case complexity, and they will be processed as a later part of our overall KYC process. So if you submit an appeal, please be patient.
Here’s how to submit an appeal:
From the Pi home screen, tap on the ≡ icon in the upper left corner to open up the Pi sidebar menu.
Tap on “Profile.”
Below “Settings,” click the orange “See How” button next to “ask to change your name.”
Review your current inputted name and then tap “Appeal Name Change” in the bottom right corner.
From here, follow the in-app instructions.
Note that if your name information is already correct, this information does not apply to you. Please do not submit an appeal.
