QSR Media

QSR Media QSR Media is the premier news dedicated to Australia’s quick-serve and chain restaurant industries.

Matthew Marshall, CEO of Retail Food Group gives his thoughts on the current trends and challenges and how they answer c...
30/07/2024

Matthew Marshall, CEO of Retail Food Group gives his thoughts on the current trends and challenges and how they answer consumers' demand for value.

Matthew Marshall shares his thoughts on why QSRs will find themselves competing in value.

Mitchell Taylor, Partner at Simon-Kucher sheds light on pricing strategies and how it will affect QSRs.
30/07/2024

Mitchell Taylor, Partner at Simon-Kucher sheds light on pricing strategies and how it will affect QSRs.

Mitchell Taylor, Partner at Simon-Kucher shares his thoughts the narrowing gap between fast-food and fast-casual and how QSRs should take advantage.

GOPIZZA has grown to 450 locations and plans to reach 1,000 before the end of the year. Their secret? Partnering with co...
25/07/2024

GOPIZZA has grown to 450 locations and plans to reach 1,000 before the end of the year. Their secret? Partnering with convenience store chains like GS25 and having an AI-powered kitchen tech that streamlines operations and cuts labour costs

Jay Lim, global CEO of rising pizza brand GOPIZZA will join this year's roster of speakers at the QSR Media Conference & Awards 2024.

As consumers look to spend on products that give more value for their buck, Gotcha Fresh Tea has been leveraging an in-h...
17/07/2024

As consumers look to spend on products that give more value for their buck, Gotcha Fresh Tea has been leveraging an in-house design team to keep consumers interested in their 'luxury' bubble tea business model.

Gotcha Fresh Tea, launched in early 2018, positions itself as a luxury bubble tea brand similar to Starbucks.

Unhygienic practices are turning one in two Australians away from food and beverage outlets, a survey revealed.
09/07/2024

Unhygienic practices are turning one in two Australians away from food and beverage outlets, a survey revealed.

1 in 2 Australians are turning away from food & beverage outlets that perceived has unhygienic practices.

To grow Cinnabon, Boxx Brands plans to target travel hubs and eventually build a central kitchen to optimise its supply ...
01/07/2024

To grow Cinnabon, Boxx Brands plans to target travel hubs and eventually build a central kitchen to optimise its supply chain.

Brett Higgins Managing Director at Boxx Brands sees a lot of opportunity for the brand especially in both its kiosk and ambient models.

In a new study, 70% of fast food sales are done through drive-thrus.
25/06/2024

In a new study, 70% of fast food sales are done through drive-thrus.

Leveraging AI to create 'in-the-moment' marketing model could be the next future for drive-thru technologies.

Out of the 12 spending categories, spending on hospitality rose by 1.7% in the month. However, the average monthly chang...
19/06/2024

Out of the 12 spending categories, spending on hospitality rose by 1.7% in the month. However, the average monthly change remained flat since February.

Hospitality was the third highest-performing sector in May according to the recently released Household Spending Insights report by Commbank.

Nominations are officially open. Showcase your achievements, reward your team, and benchmark against industry peers in A...
10/06/2024

Nominations are officially open. Showcase your achievements, reward your team, and benchmark against industry peers in Australia's multi-site restaurant sector. Take the chance to be recognised at the QSR Media Conference & Awards 2024 powered by Red Bull. Submit your nominations by 02 August 2024.

To learn more about the event, visit: https://bit.ly/3x9IiDO
To nominate, click here: https://bit.ly/45fBeSQ

Joint CEOs David Christie and Elise Gillespie share Baker's Delight's journey over the last few years after a quick catc...
03/06/2024

Joint CEOs David Christie and Elise Gillespie share Baker's Delight's journey over the last few years after a quick catch-up interview about the brand's milestones and plans.

Last year, Baker's Delight's compound like-for-like sales grew by 5% to 6%.

Jarrod Appleby reveals his to-do list for his first few weeks on the job.
30/05/2024

Jarrod Appleby reveals his to-do list for his first few weeks on the job.

Jarrod Appleby joins San Churro from Minor DKL Food Group, the operator of the cafe chain The Coffee Club.

With more QSRs implementing their loyalty programmes, here are five challenges they often faced.
20/05/2024

With more QSRs implementing their loyalty programmes, here are five challenges they often faced.

1 in 2 Australian loyalty programme members are active in all of the loyalty programmes they are a member of.

Some QSRs move towards becoming cashless has Australian consumers divided. We ask QSR brand leaders about their thoughts...
17/05/2024

Some QSRs move towards becoming cashless has Australian consumers divided. We ask QSR brand leaders about their thoughts on cashless operations.

QSR brand leaders share their thoughts on cashless operations.

QSRs are boosting the sales growth of plant-based meats, showcasing a strong potential for it to expand in foodservice.
09/05/2024

QSRs are boosting the sales growth of plant-based meats, showcasing a strong potential for it to expand in foodservice.

QSRs represented 80% of the volume of plant-based meat sales in 2022.

Samantha Bragg, CEO of Oporto said their growth is fueled by keeping a balance portfolio consisting of three formats: fo...
29/04/2024

Samantha Bragg, CEO of Oporto said their growth is fueled by keeping a balance portfolio consisting of three formats: foodcourts, shop fronts, and most recently, drive-thrus.

Oporto’s 200-strong restaurant unit is divided into three main formats: foodcourts, shop fronts, and drive-thrus.

With the new Motto Mornings dining concept, Japanese fast-food brand Motto Motto extends its reach to travellers.
16/04/2024

With the new Motto Mornings dining concept, Japanese fast-food brand Motto Motto extends its reach to travellers.

Motto Mornings is Mott Motto's new breakfast daypart dining concept.

Soul Origin's latest strategy aims to drive holistic value to its loyalty programme.
16/04/2024

Soul Origin's latest strategy aims to drive holistic value to its loyalty programme.

Driving more consumers towards their loyalty programme has been important for Soul Origin since its inception in 2019.

Fast food brands are known to ride the April Fool's Day trend and they come up with the wackiest 'products' ever. Some e...
03/04/2024

Fast food brands are known to ride the April Fool's Day trend and they come up with the wackiest 'products' ever. Some even have a chance to be actual menu items. Here are some of our favourites so far.

3 women leaders share how flexible work arrangements bridge certain gaps for women in the workplace.
28/03/2024

3 women leaders share how flexible work arrangements bridge certain gaps for women in the workplace.

From supporting women with caring responsibilities to stimulating employee participation, flexible work arrangements has a lot of benefits.

International Women's Day should be about creating a place where everyone, no matter their gender or circumstances,  has...
19/03/2024

International Women's Day should be about creating a place where everyone, no matter their gender or circumstances, has the same opportunities, with the specific support needed for each person to succeed.

What steps can QSR brands take to progress more equality and diversity in the workplace? Mad Mex CEO Therese Frangie shares her thoughts.

Krispy Kreme boss Nicola Steele said the benefits of diversity in the workplace will help promote gender equality.
18/03/2024

Krispy Kreme boss Nicola Steele said the benefits of diversity in the workplace will help promote gender equality.

Krispy Kreme boss Nicola Steele believes unconscious bias in the workplace exists because businesses do not see the benefits of equality.

12/03/2024

Eat Fresh, Feel Good," the brand platform of Subway New Zealand, aims to meet contemporary consumer expectations and demands. https://bit.ly/43euJPi

CEO Karen Bozic shares her thoughts on stereotypes, aiding women, and the future of QSR.
08/03/2024

CEO Karen Bozic shares her thoughts on stereotypes, aiding women, and the future of QSR.

Craveable Brands CEO Karen Bozic shares how she is breaking down the barriers for women in the workplace,

San Churro CEO Kerri Wane once struggled with the challenge of conforming to company culture.
05/03/2024

San Churro CEO Kerri Wane once struggled with the challenge of conforming to company culture.

Ahead of International Women's Day, QSR Media talked to women leaders about their experiences and challenges in the workplace.

27/02/2024

By leveraging Korean traditional recipes, Gami Chicken has tapped into a growing demand for healthier meals. Executive Director Jun Lee talks about the brand's strategic pivot in this video: https://bit.ly/48vgHcT

Jun Lee, Gami Chicken’s Co-Founder and Executive Director, explains how their new strategy produced a 3-digit sales perc...
26/02/2024

Jun Lee, Gami Chicken’s Co-Founder and Executive Director, explains how their new strategy produced a 3-digit sales percentage increase in the second half of 2023.

Gami Chicken co-founder explains how their new strategy positioned them to grow in sales.

Subway and Sushi Sushi share strategies for highlighting their brands' value amidst cost crunch.
20/02/2024

Subway and Sushi Sushi share strategies for highlighting their brands' value amidst cost crunch.

Marketing leaders share how they drive customers towards their brand.

This will expand SSP Group’s operations in Australia.
13/02/2024

This will expand SSP Group’s operations in Australia.

SSP Group is a global operator of restaurants, bars, cafes and other food and beverage outlets in travel locations across 36 countries.

Chuck E Cheese's unique concepts could find itself contending with two different competitors so location planning is par...
13/02/2024

Chuck E Cheese's unique concepts could find itself contending with two different competitors so location planning is paramount to its success.

For locations, Chuck E. Cheese will likely be targeting areas in the suburbs.

Australia is ready to spend more than $15b for coffee but how will QSRs compete?
06/02/2024

Australia is ready to spend more than $15b for coffee but how will QSRs compete?

This is despite of the cost of a flat white jumping nearly one-fifth in 2023.

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