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Top End Digital Top End Digital is a digital consultancy offering a wide range of services in online marketing.

Building brand takes patience and it is important to remember to work with business goals of the social platform you are...
24/07/2023

Building brand takes patience and it is important to remember to work with business goals of the social platform you are using.

This does not need to be complicated.

We just need to understand that companies like Facebook have their own agendas, such as keeping people on their platform to show them more advertisements.

With this in mind it could be a good idea to upload our content DIRECTLY to the platform that we are using in order to get maximum engagement.

There is no harm in sharing across different platforms – say, for example, posting a YouTube link on LinkedIn.

But just understand that the platform’s algorithm will pick up that users are being directed off their site and these posts will not engage as well as native content.

It’s also important to stay on top of new features that are rolled out because – like Facebook Groups or live video – as these are usually gifted with extra engagement.

A GUIDE TO FACEBOOK ADS FOR SCHOOL'S & EDUCATIONAL INSTITUTIONS:Facebook is the largest social network in the world with...
25/04/2022

A GUIDE TO FACEBOOK ADS FOR SCHOOL'S & EDUCATIONAL INSTITUTIONS:

Facebook is the largest social network in the world with over two and a half billion monthly active users. It is where the parents of potential students spend hours of time each day.

Facebook was launched in 2004 and initially required a Harvard University e-mail to be granted membership to the site. It shortly expanded to allow anyone with internet access the opportunity to share their photos and thoughts with the world. In 2012, Facebook owner Mark Zuckerberg made his biggest purchase to date when he acquired Instagram for a clean billion dollars in stocks and cash. Instagram is a photo and video-sharing social network service which naturally appeals to more visual and creative content.

One of the key purposes for brands developing a presence on Facebook and Instagram is to build a community, and this becomes especially relevant in a school context. Both platforms offer tremendous versatility for how a school could be effectively marketed. Fortunately for the ease of marketers, Facebook and Instagram are covered under the same advertising platform, which makes running ads a simpler process. With the exception of a handful of limitations, when ‘Facebook’ is mentioned in this advertising section, the strategies and tactics are likely to also apply to Instagram.

Facebook’s advertising platform is one of the greatest ad-targeting products ever created and offers excellent potential and versatility for school marketers. Advertising campaigns can be targeted to users with incredible specificity based on age, gender, occupation, interests, behaviours, purchasing history, and many other options. It also allows an array of retargeting options, the ability the create custom audiences, and a handy feature called ‘lookalike audiences’ which identify users with similar characteristics to your current audience with remarkable accuracy.

Sometimes paid advertising is necessary for the simple fact that organic reach – the number of people who view a post created without paid distribution – has declined so rapidly over the years. Advertising works immediately, even if your existing audience is minimal. Don’t yet have a thousand future and prospective parents liking your page? Not a problem! Just run an advertisement to parents on Facebook or target people who like popular parent-related pages.

The daily budget for running advertisements starts at as low as five dollars per day, and marketers have observed noticeable results with surprisingly little ad-spend. It would come as no surprise to learn that generally the more dollars you spend the greater the reach and results.

Naturally, the content you generate for the paid advertising campaigns will be more specific to the audience that is receiving the message than regular organic content. When drawing from what may already be a limited marketing budget, it is crucial to ensure that the message sent to your audience is carefully crafted so that it has the maximum effect.

Make sure that there are no spelling and grammatical errors, or anything else that would represent the school in a bad light or make it look unprofessional. While it may seem petty, something as simple as bad lighting or sound quality in a video can portray a school in a bad way and turn people away.

There is certainly no need to go overboard with special lighting or sound equipment or hire professional videographers to shoot videos. Most smartphones, let alone whatever other equipment is available at some schools, have the technology available to shoot professional-looking videos or photos.

When placing an ad, it is vital that the targeting is relevant. Take location, for example, unless marketing for a boarding school, it is a waste of ad-spend to be targeting parents or students who do not live nearby. This applies to age and gender demographics, too. For example, if you’re advertising to students for an all-boys school, it would make no sense to show these advertisements to females.

Regarding budget and placement strategies, many tips, tricks, and hacks for the Facebook ad platform can be found online. However, as always, for optimal results, it is best to test and determine what is relating best to your audience.

ADVERTISING TO PARENTS:

In most cases, the majority of a school’s marketing efforts will revolve around advertising to parents and guardians of children. Facebook allows us to send advertisements directly to parents, but the fun does not stop there.

You can segment the parents based on the age of their children, which can allow school marketers to craft their advertisements with great specificity. We can target new parents and create branding and awareness campaigns so that when the time comes to enrol that child in a school or program, yours will be top of mind. You can also target types of Mums with the option to choose from ‘stay-at-home mums’ to ‘soccer mums’ and a whole variety of other choices.

Campaigns to parents could be centred around a mother or father sharing a story about the positive effect that the school has had on their child.

Let’s say you market for a middle school or high school. You could send valuable marketing materials specifically to parents of Year 5 and Year 6 students within the local area, which can aid in the decision-making process when the time comes to choose a school.

This could be in the form of a downloadable PDF titled ‘5 Reasons to Attend an All-Girls School’ or something similar. You could create an audience from the people that engage with these posts and continue retargeting these people, delivering content that will keep your school top of mind.

A similar process can be repeated for different ages too; for example, a primary school could send valuable brand-building content to the families of pre-school aged, or younger children. You can also go super long-term and run advertisements to parents of toddlers, directing them to sign-up to your school’s newsletter or e-mail list. Long-term approaches can build trust in your school and lead to an increase in enrolments.

ADVERTISING TO FUTURE STUDENTS:

This will be most applicable to those catering for older students, who are more likely to make decisions about their education and see advertisements on social media. Older students these days have more choices and freedom regarding their education and which school or program to enrol in than ever before.

With so many different pathways for senior school-aged students, from university extension programs to vocational education and training, securing an enrolment can be a competitive process for schools. To appeal to this demographic, the ad campaign could include a video of a former student delivering a message to prospective students about the great experiences they had at the school.

The graduate could talk about all the facilities that the school has, the lifelong memories they forged through one of the extra-curricular activities, or how its curriculum has equipped them to succeed in their career.

It could be an organisation trying to attract international students. They could feature a video of an international graduate or current exchange student discussing all the positive aspects of the school. The school could survey a list of international students about what their biggest concerns were before enrolling and then create a video with a current student responding to those queries. If targeting international parents or students, ensure that the geo-targeting and language settings are relevant.

ADVERTISING TO FAMILIES WHO HAVE RECENTLY RELOCATED TO THE AREA:

Facebook also allows us to target specifically to parents who have recently moved to a new location.

Many families would indeed have already decided on a school for their children before arriving in their new location. However, this technique could be especially useful for other businesses trying to attract the parents of children, such as guitar teachers, martial arts instructors, little athletics, etc.

A PDF file or short video detailing what to look for when deciding on a guitar teacher could be sent to new parents as a way of building authority and name recognition. Design the ad-copy to be as specific and relevant as possible by calling out the audience you are targeting: “New to Hobart?! Six Things to Consider Before Choosing a Guitar Teacher”.

ADVERTISING FOR COMMUNITY ENGAGEMENT:

Brand awareness and image-building campaigns should be key staples to any brand’s advertising strategy regardless of what industry, so the same can be said when it comes to promoting a school.

Parents in social gatherings often discuss the reputation of different schools – what facilities they have, the quality of their teachers and leadership staff, the physical and mental well-being concerns for their children, and much more. If your school has a bad reputation, the chances are that most of the parents within your local area are well aware of that.

Unfortunately, the reputations of different schools are often formed through falsehoods. A second-hand negative story relating to a school can be distorted and blown way out of proportion, causing irrevocable damage in the process. Perhaps the source of this damage is an untrue media report or opinion piece that was published in the local newspaper, a fight at the school captured on a phone and posted online or something as trivial as teenage gossip that spreads and is taken too seriously.

Schools must show initiative and get on the front foot about what they represent, their values and culture, which will strengthen their voice and reputation within the community. Be clear and strong in the messaging.

Has the school won an award? Is a teacher or student achieving great things within the community? New facilities installed that will boost the music program? Your audience needs to know about all of this, and paid advertising can help spread the reach of this message way beyond what was possible even a decade ago.
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Jackson Clark Media is a full-service digital marketing agency. We can help your business grow online. Please feel free to get in contact ([email protected]) with us for more information.

www.jacksonclarkmedia.com.au

WHAT IS YOUR SCHOOL'S 'PURPLE COW':Discovering what makes a school different from others can enable marketers to emphasi...
19/04/2022

WHAT IS YOUR SCHOOL'S 'PURPLE COW':

Discovering what makes a school different from others can enable marketers to emphasise these unique qualities and attract more students.

What is it that makes your school stand out? Every school wants to be known as one that implements a wide-ranging curriculum, fosters a positive learning environment, and has great facilities.

And while parents enjoy hearing confirmation of these aspects from time to time, this messaging is boring and just follows what the majority of education organisations include in their marketing material.

Highlighting what makes the school stand out from the others is what will capture attention.

Take the concepts from well-renowned marketer Seth Godin’s and his book Purple Cow. It states that after you have been looking at cows all day, they begin to all look the same, often dull, boring, and repetitive.

But a purple cow would be a different story altogether; it would capture a person’s attention and be the start of many conversations.

Hearing that a school offers a safe environment and a strong curriculum is great, but it will not necessarily capture a prospective parent’s attention - it is Godin’s equivalent of a boring, old, regular cow.

Try to find your school’s purple cow story. Is it the state-of-the-art swimming facility that was just developed?

A light-hearted anecdote about a special bench that students have sat on for over 20 years?

Alumni who are achieving great things in the business or sporting world?

Or a tradition that is special and exclusive to your school?

What can your school provide that other schools may not be able to?

For some schools it may be an unrivalled athletic program, or it may be a special mother’s group held during the afternoon.

Discover what makes your school unique and accentuate these great characteristics online.
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Jackson Clark Media is a full-service digital marketing agency. We can help your business grow online. Please feel free to get in contact ([email protected]) with us for more information.

www.jacksonclarkmedia.com.au

REACHING PARENTS USING FACEBOOK ADVERTISING:Facebook’s advertising platform offers an array of opportunities for school’...
11/04/2022

REACHING PARENTS USING FACEBOOK ADVERTISING:

Facebook’s advertising platform offers an array of opportunities for school’s to reach their target audiences.

In most cases, a school’s digital marketing efforts will revolve around advertising to parents and guardians of school-aged children.

Facebook allows us to send advertisements directly to parents, but the fun does not stop there.

Facebook’s ad targeting allows us to segment the parents based on the age of their children, which can allow school marketers to craft their advertisements with great specificity.

We can target new parents and create branding and awareness campaigns so that when the time comes to enrol that child in a school or program, yours will be top of mind.

You can also target types of Mums with the option to choose from ‘stay-at-home mums’ to ‘soccer mums’ and a whole variety of other choices.

The content for campaigns to parents could be centred around a mother or father sharing a story about the positive effect that the school has had on their child.

Or it could be a former student sharing positive experiences of how the school helped them reach their full potential.

There are many ideas that could work when appealing to parents.

Say you do the marketing for a middle school or high school:

Facebook enables us to send valuable marketing content specifically to parents of Year 5 and Year 6 students within the local area, which can aid in the decision-making process when the time comes to choose a school.

This could be in the form of a downloadable PDF titled ‘5 Reasons to Attend an All-Girls School’ or something similarly specific to your school.

You could create an audience from the people that engage with these posts and continue delivering these people content that will keep your school top of mind.

A similar process can be repeated for different ages too; for example, a primary school could send valuable brand-building content to the families of pre-school aged, or younger children.

You can go super long-term and run advertisements to parents of toddlers, directing them to sign-up to your school’s newsletter or e-mail list.

Long-term approaches can build trust in your school and lead to an increase in enrolments.
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www.jacksonclarkmedia.com.au

SETTING OBJECTIVES FOR YOUR SCHOOL'S ONLINE MARKETING:Specific goals and objectives – such as increasing enrolments or e...
29/03/2022

SETTING OBJECTIVES FOR YOUR SCHOOL'S ONLINE MARKETING:

Specific goals and objectives – such as increasing enrolments or enhancing the school’s reputation within the local area – must be clearly defined before beginning any marketing endeavours.

Having these objectives at the top of mind will ensure that online actions and decision-making will always be clearly guided. If you do not know what objectives you are trying to achieve with your school’s marketing, it is difficult to determine if your current efforts are working. Be clear about the story you want to tell and the message you want your target audience to take away.

Audit the marketing that you are currently doing and determine what is working and what can be improved or eliminated. Sometimes it can be valuable to hire a social media expert to assist in this process and to provide a fresh look.

Become a student of the social media game by following all the schools within your area and determine what content is working and what is not. Follow some of the well-established educational institutions that have marketing teams with massive budgets and replicate their social media posting strategies.

Do not just copy their strategies directly but determine the type of content that is being posted, the frequency of the posts, which platforms are being used the most, and what language is used to communicate to their audience. Acknowledge the content that is performing best – the posts that are getting the most engagement from parents – then strive to imitate it while adding your school’s personalised touch. Let the digital marketing strategies of other places be valuable data, then customise it to reflect your school’s unique qualities.
A school’s social media strategy must not be spread too thin across all the different platforms. When it comes to time, resources, and budget, it is essential to be realistic and prioritise the platforms that are returning the best results. It is always better to be exceptional on one platform than mediocre across them all, so focus on just one or two and create the best quality work to stand out.

Decide what social media platforms will be best to allocate efforts toward; it could be a combination of many. When you consider the diverse audience that makes up your school, it can pay to create a social media marketing strategy that connects best with as many people as possible.

Ensure to create content that is native to the platform it is going on. Simply copying your content from Facebook over to Instagram, or a pre-made television commercial to YouTube is not an optimal strategy. The content will appear disingenuous and will most likely be ignored. This is because people are in a different mindsets when browsing on different platforms.

A technique called ‘repurposing’ can help save time and ensure that your school is creating a presence across multiple social media channels. When relating to social media, the term repurposing involves taking an existing piece of content and changing either the format or the target audience to create a new piece of content.

Sounds confusing? Let me explain. An example of this could be when writing a blog post titled ’10 Great Things About Our School’ – something that is perfect for distribution on LinkedIn and the school’s website. That piece of content can then easily be changed into a short video of a school representative discussing their personal experiences about everything that makes the place great, which could then be posted to YouTube or TikTok. Or the original blog post could be turned into an infographic that is perfect for Facebook or Instagram. Repurposing enables an original piece of content to reach a wider variety of people and to connect with them in a platform-appropriate way.

It would be advisable to have an idea of the school calendar and key events so that there is enough time to carefully plan any marketing efforts and avoid being overloaded. Facebook allows for posts to be scheduled through their platform, and there are many other social media scheduling tools – like Buffer and Hootsuite – which make it easier to schedule posts across multiple different platforms.

If coming up with ideas for fresh content is too challenging, themes could be devoted to specific days of the week. For example, Monday could be the day a question is asked to the parents on Facebook, Tuesday could be the day a piece of student’s work is shared on Instagram, Wednesday can be the principal’s message, etc.

When utilising paid advertising, consider a marketing budget and closely monitor the readily available ad performance data to calculate return on investment. Return on investment can be a tricky metric to calculate due to the differences between social media marketing and traditional marketing. With social media, people often form deeper, longer-lasting connections, which can be invaluable for a school and lead to more direct enrolment referrals and school loyalty.

A significant component of online marketing is interpreting the analytics, repeatedly testing content and strategies, eliminating the poorer performing campaigns, and progressing with the successful ones. This can often take time and patience, but it will save you marketing dollars in the long run by ensuring that both your message and target audience is on point. It is all about sending the right message to the right people.
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www.jacksonclarkmedia.com.au

THE 'MAGIC PIXIE DUST' TO INCREASE POST-ENGAGEMENT:A great way to increase engagement and a following on Facebook is to ...
22/03/2022

THE 'MAGIC PIXIE DUST' TO INCREASE POST-ENGAGEMENT:

A great way to increase engagement and a following on Facebook is to sprinkle your best organic content (non-advertised posts) on Facebook with the magic pixie dust known as paid advertising.

I’ve written a similar article detailing one of my processes for increasing page likes and a similar concept applies here. I often run engagement advertising campaigns through the Facebook ad platform to well-performing content on my page NT Football with Jackson Clark.

If I believe that a post has the potential of going viral, or it receives plenty of likes within the first couple of minutes, I’ll go into the platform and create a targeted advertisement to create more engagement, gain a bigger reach and potentially gather a handful of new likes for the page.

We’re not talking huge amounts of money here either, I generally spend around $5 per post that I run engagement campaigns to, sometimes even less if the ad isn’t perform to standard. It is enough to see a noticeable difference in engagement for content on my channels.

Do this early too, try to direct as much engagement to the post within the first hour because Facebook’s algorithm will recognise this as quality content and show it on more people’s newsfeeds.

The reality is that organic reach has declined over the years to the extent that – depending on your page size – only somewhere between 1% and 10% are seeing your content. This is really disappointing to hear for most people new to promoting their business on Facebook, who may rightfully assume that a large portion of people who like your page would actually receive your content.

But this is not case, unfortunately. Facebook is a business and they want you using their ad platform. Take the time to learn the very basics of the Facebook as and run advertising campaigns to your better content. With the super-advanced targeting potential that Facebook advertising offers, we know that this increased engagement will most likely come from people within our target audience.

We can nurture the relationship with these people – and even retarget them if we’re working with video content and directly trying to sell a product. If not, we can simply continue sending content to this audience and potentially they’ll become future customers or clients.
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www.jacksonclarkmedia.com.au

WHY YOUR SCHOOL MUST PAY ATTENTION TO SOCIAL MEDIA:For over a decade, we have seen brands of various sizes and from acro...
17/03/2022

WHY YOUR SCHOOL MUST PAY ATTENTION TO SOCIAL MEDIA:

For over a decade, we have seen brands of various sizes and from across all industries make the necessary transition to the digital world.

Other more traditional marketing efforts such as television, radio, and newspaper advertisements can still be beneficial in capturing attention. However, there is no denying the dominance and practicality of digital.

Phones and tablets sit at the top of the food chain in the ‘attention economy’, and brands in all industries must learn to build platforms and craft messages to reach people through applications on mobile devices.

Having previously assisted with digital marketing tactics on a volunteer basis during my role as a teacher, I discovered that many schools are unequipped and unprepared for their marketing strategies. Curiously, the education sector appears to have been left behind when it comes to information on how to market services, build a school brand, and generally approach the online world.

YouTube tutorials, digital marketing textbooks, and other educational resources specifically focussing on best digital practices for schools are sparse for the principal, school business or marketing manager.

We know that almost everyone conducts product research online before making a purchasing decision. So, with that in mind, why would this behaviour be any different for parents deciding about the future of the most valuable possession in their lives, their children? People are searching for your school on social media and we know that first impressions are important.

The increasing volume of parents using mobile and tablet devices to conduct research makes it imperative for schools and other educational organisations to review their online materials and ultimately formulise a strategy for attracting and engaging their audience online.

Schools that do exhibit a thorough knowledge of effective social media practice can often evoke feelings in current and prospective parents that the school is a progressive and innovative learning environment. It can be a great way to elevate a school’s profile among the community, ultimately driving enrolments and improving communication with parents and other key stakeholders.

A school’s perception is almost always heightened in the minds of parents when they see it associated with a thriving online community that has an engaged audience liking, commenting on, and sharing content. On the contrary, schools that neglect these online platforms will be left behind. All our attention is now online, and we are certainly not going back to the way it used to be.

A strong online presence can be beneficial in promoting the culture of the school – especially its vision and values. It also allows the school to answer questions about its programs, share ideas for the future, engage parents in the planning, strengthen the relationship with the local community, and to celebrate school achievements and milestones.

Ultimately, it allows for better communication with all stakeholders of a school.
Social media levels the playing field; it is free distribution and enables schools with smaller budgets to build strong brands.
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www.jacksonclarkmedia.com.au

INFLUENCER MARKETING - WHAT IS IT?Influencer marketing is one of the world’s fastest growing marketing methods with busi...
11/03/2022

INFLUENCER MARKETING - WHAT IS IT?

Influencer marketing is one of the world’s fastest growing marketing methods with businesses of all sizes capitalising on this phenomenon.

Yeah? Cool … But what is it?

Put simply, it is a form of marketing in which focus is placed on individuals who have influence over potential customers. These influencers can vary greatly; from social backgrounds, the size of their following, and most importantly, what niche they are in.

What makes these people an ‘influencer’ is the credibility they possess among their audience, generally on social media, who, ideally, are your target audience and future customers. They may post about lifestyle, fitness, fashion, food, technology … it could be anything, really.

The key is to find an influencer who posts content and has an audience that closely matches the interests of your intended customer profile. For example, a supplements company could negotiate a deal with a fitness blogger. Or a local restaurant could network with the biggest food review Instagram pages in their area.

MICRO INFLUENCERS?

Despite the wild success brands are having by using influencers, it is far from a foolproof marketing approach.

In 2020, many of the big social media influencers are too generalised (which naturally loses influence among their audience), charge too much, have been accused of buying fake
followers and simply won’t deliver you the best bang for buck.

But becoming increasingly popular with brands worldwide is the micro-influencer. Micro-influencers are typically classified as influencers with followings of between 3000 and 20,000 people.

These types of influencers are generally more relatable and trustworthy and are a particular useful marketing option for local businesses and those with smaller marketing budgets.

Using micro-influencers to market your products (which should be closely related to their niche) is a more natural and less-intrusive form of advertising.

WHAT GARY VEE SAYS:

Speaking at a keynote even in Melbourne in late 2018, digital marketing guru Gary Vaynerchuk highlighted influencer marketing as one of the greatest opportunities.

“The most inefficient and misunderstood marketplace is influencer marketing,” said Vaynerchuk. “Humans don’t know how to price themselves. There are pretty people who have 400k followers on Instagram that want $30k per post and there are other people with 5000 followers who want $40, some people followed by 400k want $100, others with just 500 followers ask for $5000. The inefficiency in influencer marketing is staggering."

Vaynerchuk stressed that those in the business of selling products had to educate themselves on the opportunities available by using online influencers. “Every single person that is in the business of selling products should have a significant influencer marketing strategy,” he said. “Literally DM (direct message) people on Instagram and ask them how much they would charge you to take a picture holding your physical product and tag your page.

“If I were selling a product, I would spend 30-to-50% of my overall marketing budget on influencer marketing. If you sell directly on your Shopify or Amazon, you don’t even have to guess. You can run codes or isolated timeslots for certain influencers to see what the ROI (return on investment) is.”

Vaynerchuk is especially bullish about the immature influencer marketing landscape in Australia. “It is wildly under-priced in this market down here,” he said. “It’s under-priced everywhere, but we’ve even debated opening a VaynerMedia office in Australia just on the back of influencer marketing because it’s so underserved in the marketplace.”

HOW CAN YOUR BRAND INCORPORATE INFLUENCER MARKETING?

Influencer marketing really is the wild, wild west. Brands should experiment by literally Direct Messaging popular Instagrammers or other influencers with large social media followings and ask them what they charge to post your content. You might be surprised; their quoted prices may vary from unreasonably expensive to surprisingly cheap.

Do your research; are their previous posts engaging well with likes, comments and shares? Ensure that you pick the right influencer that best fits your brand.

Feel free to contact us ([email protected]) to discuss more about how an influencer marketing strategy could help meet your business goals.

www.jacksonclarkmedia.com.au

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