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Grow Your Influence

Leadership conversations for business owners and managers. Hosted by Kristy-Lee Billett and Juliet Robinson.
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Juliet Robinson
Big Goals
https://www.biggoals.com.au

Kristy-Lee Billet
The Footprint Group
https://www.thefootprintgroup.com.au/

02/08/2024

This time of the year can often herald performance reviews and expectations of pay rises, which may not be possible in the current climate. As leaders, we need to explain the context and manage expectations around what is a very personal and often difficult topic for our staff.

There are plenty of non-monetary motivators we can offer our team when extra cash isn’t possible, and in today’s episode Juliet and Kristy-Lee explore how we use these.

You can listen to this episode on Spotify, Apple Podcasts, or anywhere else you like to listen to your podcasts.

We would love to hear from you about how you deal with this with your team, the sorts of non-money motivators that work for them and how you have these converations. You can share your experiences and ask questions below. Or get in contact with us!

Kristy-Lee Billet: https://www.peoplepoweredbusiness.com.au/
Juliet Robinson: https://www.biggoals.com.au/

23/07/2024

We are hearing A LOT about how tough things are getting and for our teams, the concerns about job security are real. When work is quiet, people can lose motivation as they focus on the cost of living pressures and inward on self-preservation.

There are clear steps leaders can take to bring their teams through a downturn and in this week's episode Juliet and Kristy-Lee discuss how to deal with the anxiety a downturn in business can produce for our staff.

We would love to hear from you about how you are dealing with this with your team. You can share your experiences and ask questions below, or get in contact with us!

Kristy-Lee Billet: https://www.peoplepoweredbusiness.com.au/
Juliet Robinson: https://www.biggoals.com.au/

08/07/2024

With the run-up to the end of the financial year for many in Australia, and the recent intense cold that tells us winter is really here, you may be finding that both you and your team are running low on motivation.

This isn’t uncommon but this year the layering of the global economic and political situations and the fact that fewer of us seem to be taking holidays and travelling to sunnier climes has certainly created a dip in motivation for a number of our clients.

In this episode Juliet and Kristy-Lee discuss how to lead both yourself and your team out of this slump and how the power of language and the words we use can make a difference.

You can listen to this episode wherever you like to listen to your podcasts.

We would love to hear from you about how you approach this time of the year with your team, whether motivation seems low and, if so, how you deal with it as a leader. You can comment below or get in touch with us at:

Kristy-Lee Billet - https://www.peoplepoweredbusiness.com.au/
Juliet Robinson - https://www.biggoals.com.au/

06/06/2024

In today’s just-released episode of Grow Your Influence, Kristy-Lee and Juliet are talking about something that they truly believe every leader needs to hear about – the promises we make to our people.

In this episode, Juliet and Kristy-Lee discuss the impact it has on our teams when we don’t follow through on the promises we make, and how this has a damaging effect on morale and our people’s commitment to us as leaders, their role and the organisation as a whole.

We also discuss the consequences of the very small promises that we make but fail to keep with our people because so often it is about the things that aren’t said but are understood – the psychological commitments that are made when we lead people.

How do you ensure you keep the promises and commitments you make to your people? You can listen to the podcast here: https://open.spotify.com/show/1FehrRp5FuVRG81pk0w96v

We would love to hear from you. You can share your thoughts and ask questions by commenting below.

And if you would like to connect with us you can do this at:
Kristy-Lee: https://www.peoplepoweredbusiness.com.au/
Juliet: https://www.biggoals.com.au/

03/06/2024

In this episode of the podcast Juliet and Kristy-Lee are tackling the tricky situation we may find ourselves in at some stage in our leadership journey, and that is when we are being undermined by our 2IC, the leader below us who also has influence over our people and is a leader within the organisation.

In our discussion, we talk about the signs that you might see that help you identify that your 2IC might be undermining you. We also unpack some of the reasons you may be experiencing this, and share the experiences we have working with teams where this has happened.

And finally, we look at what you can do as a leader if you find yourself in a situation where you are being undermined by your 2IC.

Is this something you have ever experienced? We would love to hear from you. You can share your thoughts and ask questions in the comments below!

And if you would like to connect with us you can do this at:
Kristy-Lee: https://peoplepoweredbusiness.com.au/
Juliet: https://www.biggoals.com.au/

21/05/2024

It is not uncommon to find ‘teams’ that are actually more of a group of individuals working together but focusing on their own silos. In today’s episode Juliet and Kristy-Lee are discussing the difference between the two and how we can build a team if we realise we don’t actually have one.

When you have a group of high-performing individuals who are used to working autonomously, you are not getting any of the benefits of a team. You are probably seeing them focusing on their own goals and ‘running their own race’ and, as a leader, this can be both challenging and disheartening.

One of the keys to a team is trust and when this is missing it’s inevitable that people will work in their silos. The good news is that it takes focus in just a few areas to build trust and create a team. In this episode, we discuss the three things you need to focus on to build your team and create benefits for all your team members that go far beyond productivity.

Have you taken on a team that wasn’t really a team?

What actions and strategies did you take to create your team? We would love to hear from you!

30/04/2024

In our latest episode Juliet and Kristy-Lee are discussing the concept of leading yourself.

In leadership circles we talk a lot about leading others effectively, but we give little if any thought to leading ourselves. Yet the truth is, just like putting on your own oxygen mask first, you do need to start with leading yourself effectively.

Today we discuss what leading yourself involves and looks like. From self awareness to self care and everything in between, join the discussion on leading yourself.

You can listen to this episode on your favourite podcast app.

What actions and strategies do you take to lead yourself effectively? You can share in the comments below.

And if you would like to connect with us you can do this at:
Kristy-Lee: https://www.peoplepoweredbusiness.com.au/
Juliet: https://www.biggoals.com.au/

16/04/2024

We're back to regular programming at Grow Your Influence!

In this episode Juliet and Kristy-Lee recap the Summer Series of interviews and share their favourite moments from the interviews that were conducted over the summer.

From leading with our heads and hearts from Kirstin Ferguson’s new book, through to the prevalence of toxic people and psychopaths in our workplaces with David Gillespie, there was a huge amount to recap.

We really appreciated each and every one of our guests and we hope you enjoyed these discussions and their insights.

What was your favourite discussion throughout the summer series? We’d love to hear.

And if you would like to connect with us you can do this at:
Kristy-Lee: People Powered Business https://www.peoplepoweredbusiness.com.au/
Juliet: Big Goals https://www.biggoals.com.au/

08/04/2024

We're at our final episode in our Summer Series! Juliet and Kristy-Lee really hope you have enjoyed the amazing guests we have interviewed over summer.

In our last summer series episode, Kristy-Lee is chatting to Dr Masi Njawaya.

Dr Masi is a Sport, Exercise & Lifestyle Physician, Medical doctor, health coach and advocate.

She is the Founder of Herself Health which is a Leadership Health & Wellbeing company working with business owners, entrepreneurs, leaders and teams to empower them to be the best versions of themselves by being holistically healthy.

In todays’ discussion we unpack Dr Masi’s journey to become a medical Doctor, and what she discovered along the way about the importance of prioritising her health and wellbeing to achieve more, in less time and by prioritising the things that were important for her.

Dr Masi generously shares with us the challenges she sees business owners consistently face, and some great, practical strategies we can all start implementing straight away across her 5 key pillars for health.

If you’d like to connect with Dr Masi you can view her website here:
https://www.herselfhealth.com

Do you prioritise wellbeing and what has your experience with this been? We’d love to hear. You can share your experiences and ask questions, below. Or feel free to get in touch with us via email!

Kristy-Lee: [email protected]
Juliet: [email protected]

26/03/2024

In our latest Summer Series episode, we are chatting to our special guest again, Deb Houston of Phlox Consulting - Your Hiring Coach. Deb is a Hiring Strategist and Mentor, she has been helping job-seekers and hiring managers nail their interviews and land their dream jobs and employees for more than seventeen years. She takes a supportive and consultative approach to recruitment, personalising the process for each and every client, whilst always making sure it’s fun along the way.

Today is Part 2 of our discussion where Deb and Kristy-Lee are discussing essential strategies to help you avoid a hiring disaster!

We would love to hear about your experiences and insights from hiring staff–whether they are nightmare or success stories. You can share your experiences and ask questions below!

06/03/2024

In this week's Summer Series episode, we are joined by a special guest, who is here to chat to us about avoiding hiring disasters!

Deb Houston of Phlox Consulting - Your Hiring Coach is a Hiring Strategist and Mentor, she has been helping job-seekers and hiring managers nail their interviews and land their dream jobs and employees for more than seventeen years.

She takes a supportive and consultative approach to recruitment, personalising the process for each and every client, whilst always making sure it’s fun along the way. For Deb, finding the right job or candidate is a lot like dating – you just have to find a match you want to commit to!

Today is Part 1 of a 2 part discussion Deb and Kristy-Lee had on this topic, and today we’re sharing the 3 (or more) biggest hiring mistakes we see businesses make and why you should avoid them.

Join us again next episode for part 2, where we share proactive hiring strategies everyone should be using.

We would love to hear about your experiences and insights from hiring staff – whether they are nightmare or success stories. You can share your experiences and ask questions below!

20/02/2024

This new Grow Your Influence episode is the second part of our interview with David Gillespie. If you missed the last episode (episode 62) we recommend you go back and catch that first, as we talked about how to recognise psychopaths at work and how you can manage their impact.

In this episode David talks about how to minimise the impact of psychopaths in your life and particularly at work.

Toxic people have no empathy and suck our time, energy and confidence. When we work with them we are constantly having to find ways to work around them or minimise their impact on us. And that’s once we realise what they are doing!

If you have ever worked with someone who seemed charming initially and then turned out to be a bully, undermined you and made you doubt yourself, then this episode is for you.

David Gillespie is a former lawyer and best-selling author. His research into psychopathy means that his latest book, Toxic at Work is full of facts and advice we can all use to deal with the psychopaths in our lives. He also builds a case study in the book that will resonate with so many of us.

You can listen to the episode here: https://open.spotify.com/episode/3pqvpKdhk6NXbN1MNT59Id

You can find more information on David, including more about his research at https://davidgillespie.org/ and purchase his books at any good bookstore or on his website.

We would love to hear about your experiences and insights from encountering and dealing with psychopaths in your workplace 👇

02/02/2024

Ever dealt with a seemingly charming colleague turned bully? They might have psychopathic traits.

Join Juliet Robinson who interviews David Gillespie, former lawyer and bestselling author, in their discussion on identifying and managing workplace psychopaths. You can listen to the interview now: https://open.spotify.com/episode/1XhOLRCHb3bjpEMF8upAdL

This episode is the first part of the interview where David talks about how we identify the psychopaths living and working amongst us and some of the strategies we can use to manage their impact on our work and lives.

David's latest book, "Toxic at Work," offers insights and strategies to cope with these toxic individuals who drain our time and energy. You can find out more about David and his range of books, here: https://davidgillespie.org/

We would love to hear about your experiences and insights from encountering and dealing with psychopaths in your workplace.

21/01/2024

Our newest episode is the second half of Juliet’s conversation with Kirstin Ferguson, one of the world's most recognised leadership experts. Kirstin has recently published her second book, Head & Heart and it is a full of practical wisdom for every type of leader!

If you missed Episode 1 of this interview we recommend you go back and listen to that before diving into this episode.
In our first episode we talked about leading with our heads, something most of us find familiar.

In this second episode Juliet talks with Kirstin about what leading with our hearts looks like. And these are often the elements of leadership we find the most challenging.

Kirstin is incredibly generous in sharing her extensive leadership experience and wisdom in a very forthright and refreshing way and there are so many gems in this episode.

If you haven’t already, you can also rate yourself using the Head & Heart Leader Scale at https://headheartleader.com/. This simple questionnaire can provide insights into where we put the emphasis in our leadership.

We would love to hear your insights from completing the scale and how it reflects your leadership style. You can share your experiences and ask questions in the comments below.

You can find more information on Kirstin at https://www.kirstinferguson.com/ and purchase her books at any good bookstore on her website at https://www.kirstinferguson.com/books/head-heart/

12/01/2024

There are aspects of leadership that many people find easy and others that don’t seem to come so naturally. Kirstin Ferguson is one of the world's most recognised leadership experts and in the first of this two-part interview, Juliet talks with Kirstin about her book, Head & Heart and delves into what leading with our heads looks like.

The winner of the International Thinkers50 Distinguished Award for Leadership, Kirstin is also ranked in the top 50 thinkers in the world. She researches, writes, speaks and advises major international brands on what it means to be a modern leader, and how to build modern leadership cultures it was such a pleasure to talk with her about leadership both internationally and here in Australia.

In this first episode, you may recognise some of the ways you lead with your head. You can also rate yourself using the Head & Heart Leader Scaleathttps://headheartleader.com/. This simple questionnaire can provide insights into where we put the emphasis in our leadership. We would love to hear your insights from completing the scale and how it reflects your leadership style.

You can find more information on Kirstin at https://www.kirstinferguson.com/ and purchase her books at any good bookstore on her website at https://www.kirstinferguson.com/books/head-heart/

19/12/2023

At this time of year many of us are winding down and it is a great time to think about how we can recharge our batteries and get set for the new year.

In this early released episode, Juliet interviews Mel Kettle, an internationally recognised coach, speaker and author about some of the key lessons she has learned about taking care of herself and which she shares in her book Fully Connected – How great leaders
prioritise themselves, reclaim their energy and find joy.

We would love to hear from you about how you look after yourself and ’put your oxygen mask on first’. You can share your experiences and ask questions in the comments below.

You can find Mel’s book and information about her work at www.melkettle.com and you can connect with her at https://www.linkedin.com/in/melkettle/

08/12/2023

☀️🎙️ Welcome to the Grow Your Influence Summer Series🎙️☀️

Over the Australian Summer months each year, Juliet and Kristy-Lee bring you a series of conversations they have been having with leaders, leadership experts and inspiring and influential thinkers, authors and experts.

In today's episode, Kristy-Lee is speaking with Brett White of Be Leaders.

Brett has worked with hundreds of leaders across not only Australia but the globe, and works with organisations to help them develop their leaders, with a special passion for emerging leaders.

Brett is passionate about helping leaders, teams and organisations find their hidden potential. His hope is that as they develop a deeper understanding of themselves and the world around them, they will create meaningful change.

Brett has worked with over 50 organisations and 350 leaders and influencers. He is accredited in Life Coaching, Thought Dynamics and Organisational Leadership and has run hundreds of face to face and online training workshops and keynote sessions throughout Australia, New Zealand, Pakistan, Singapore and Cambodia.

In today’s discussion we’re talking about leader behaviour. This is something Brett has been doing a lot of research on recently.

Today we talk about key behaviours great leaders should be exhibiting, its impact on organisational culture and its connection to employee engagement and organisational success.

You can have great leadership skills, technical knowledge, and ability, but without the right behaviour, your success as a leader is limited. The biggest contributor to employee engagement is the relationship employees have with their leaders. It is not just what you do as a leader that is critical, it is the WAY you do it, and WHO you are when you do.

Leader behaviour is key to great teams, building trust, creating alignment, healthy culture, thriving organisations and delivering results.

If you’d like to connect with Brett, you can do so here:
https://beleaders.com.au/
https://www.linkedin.com/in/brett-white-825b9385/

We would love to hear from you about your experience with building great behaviours as a leader, and with the leaders on your team. You can share your experiences and ask questions in the comments below, or send us a message!

24/11/2023

As we spiral towards the end of the year, planning may very well not be top of mind. But this is in fact the perfect time to be planning for the new year to ensure you are leading your team towards a successful year.

Leaving it until the new year isn’t ideal, because the reality is by the time everyone is back from leave, school is back, and things are back to ‘normal’ – the likelihood is you won’t have your entire team back together again until mid-way through Q1.

In this just released episode, Juliet and Kristy-Lee discuss the power of planning and why now is the time to get started.

We would love to hear from you about how you approach planning with your team, and how planning has helped you lead your team.

13/11/2023

Most people don’t talk about boundaries. For some, it’s because we don’t have the language, but for most of us, it’s because we aren’t aware of our boundaries until someone crosses them. And yet, being able to articulate what’s important to us, and what is ok and what isn’t, makes us feel more confident and in control of our life.

In this episode Juliet and Kristy-Lee discuss the different types of boundaries and the challenges of articulating these. Whilst we rarely refer to boundaries, as a leader it is important to be able to talk with our teams about what team members think is acceptable behaviour and what isn’t. This is difficult to do if we aren’t able to talk about where some of our own boundaries lie and Juliet and Kristy-Lee discuss strategies to help you have these conversations within your teams.

We would love to hear from you about how you deal with boundaries and, if you have articulated some of these, how that has helped you lead your team?

26/10/2023

Self awareness and understanding how to manage our emotions are fundamental aspects of leadership. As leaders, we need to understand our responses under pressure and the impact we have on others. Tools like DiSC and the Team Management Profile give us insights into our personal responses to conflict and can help us build a common language as a team around how we respond to one another.

In this episode Juliet and Kristy-Lee discuss the difference between emotional reactions and responses, the role of assertiveness, and the importance of role modelling emotional control in our team. They have strategies to help you stay in control of your responses and to help others in your team engage in difficult conversations without resorting to personal attacks.

We would love to hear from you about how you respond to difficult situations and, if you have done some work with a self awareness tool, how that has helped you lead or respond to difficult situations. You can share your experiences and ask questions in the comments below, or send us a message!

You can listen to the episode on spotify (or anywhere you listen to your podcasts) here: https://open.spotify.com/episode/5HsOlk1GKLNMptOhhXNplN

12/10/2023

The question of how best to step in as a new leader of an established team was raised by a listener and reflects the experiences of many leaders as they advance in their careers. So often the people they are coming in to lead are doing well, however there may be issues they need to address. The perils of ‘hitting the ground running’ and the importance of a comprehensive induction are two of the issues that need to be addressed.

In this episode Juliet and Kristy-Lee discuss how:
· we need to support new leaders coming in to help us lead;
· we, as a new leader, need to manage upward and get curious; and
· team members can support their new leader to understand the culture of the team and take on leadership of the team as effectively as possible.

You can listen to the episode here: https://open.spotify.com/show/1FehrRp5FuVRG81pk0w96v

We would love to hear about your experiences of new leadership roles and how you got ‘up to speed’ on the processes and the politics. You can share your experiences and ask any questions in the comment box below!

01/10/2023

In our latest podcast episode, we're responding to a question from a new Team Leader who has been asked to set up a wellbeing programme for his team. Our first question is really “Is this his responsibility”?

Wellbeing programmes are gaining in popularity and can be valuable in assisting your team members deal with work and life, and everything in between. There are many questions about who should drive the development of these programmes and what should be included.

In this episode Juliet and Kristy-Lee discuss where ownership of a wellbeing programme sits in an organisation and how we can work with our teams to develop programmes that reflect the needs of team members.

You can listen to it here, or wherever you like to listen to your podcasts: https://open.spotify.com/episode/55gd8pZJZsLCSwNhD9KfnT

28/09/2023

Today we’re responding to a question from a new Team Leader who has been asked to set up a wellbeing programme for his team. Our first question is really “is this his responsibility?” Wellbeing programmes are gaining in popularity and can be valuable in assisting your team members deal with work and life, and everything in between. There are many questions about who should drive the development of these programmes and what should be included.

In this episode Juliet and Kristy-Lee discuss where ownership of a wellbeing programme sits in an organisation and how we can work with our teams to develop programmes that reflect the needs of team members.

You can listen to this episode on Spotify, Apple Podcasts, or anywhere else you like to listen to your podcasts!

We would love to hear about your experiences of developing or implementing a wellbeing programme with your team, or your experiences accessing this sort of assistance. You can share your experiences and ask any questions in the comments below, or send us a message.

15/09/2023

Today on the Grow Your Influence Podcast, Juliet and Kristy-Lee are discussing the superpower that is curiosity, and just how powerful questions can be as a tool in our leadership toolkit.

When we are truly curious, and ask great questions, we undoubtedly find out more impactful and relevant information from our team. The problem is, too often we make assumptions about what our people are thinking, feeling and why they are behaving in a certain way.

In this episode we unpack the types of questioning techniques you can use across a range of scenarios to help have better discussions with, and understanding of our people.

Also as discussed in today's episode, Kristy-Lee is hosting a Mastering Difficult Conversations workshop from the 18th of September, you can get all the details and register right here: https://www.peoplepoweredbusiness.com.au/powerweek

You can listen to this episode on Spotify here: https://open.spotify.com/episode/0Hc0U3lCMtJT5M9px1bczh

31/08/2023

Our newest episode of Grow Your Influence we are bringing you a discussion that Kristy-Lee recently had with Cat Matson of Impactful Presenters on holding effective, impactful and engaging team meetings.

Cat is the CEO and Lead Facilitator of Impactful Presenters, empowering business owners and community leaders to speak with confidence, authority, authenticity and impact.

A popular and accomplished Speaker, MC and Moderator, Cat is known for her straight-talking, 'realness' and extracting 'the juice' from her clients.

As mentioned, Cat also has a free workshop running in September 2023, called Speaking with Impact – I highly recommend checking it out, here is the link to register: https://www.impactfulpresenters.com/live-webinar/speaking-with-impact-workshopseptember-2023/register

18/08/2023

Do you feel like you need to look after your employees’ careers, life experiences or happiness? If so, you are probably taking on way more than you should. It can be tempting to solve problems for our team members, including ensuring they are happy beyond work, that they are seeking out career growth etc, or even (as we hear) ensuring they have petrol in their car.

The reality is that, when we do this, we are not helping our people take responsibility for their own issues and feel the satisfaction of problem solving and growing.

In this episode just released, Juliet and Kristy-Lee share their experiences of teams where the leaders have taken responsibility for way more than they need to, and the impact on both the leaders and the team members.

We would love to hear about how you manage personal responsibility in your team and the challenges you have faced and the challenges you have faced when employees want you to ‘own’ their issues. You can share your experiences and ask questions in the comment below, or feel free to send us a message.

10/08/2023

Do you struggle to say what needs to be said? To say no when you need to? In this episode of the Grow Your Influence Podcast we are talking about a topic that rarely gets aired but can make such a difference to the way we feel about ourselves and the way we lead.

Being assertive is about more than being to ask for what you need without needing to override the needs of others. This ‘goldilocks’ behaviour enables us to lead in a way that makes us feel good about ourselves and brings others with us.

Juliet and Kristy-Lee share their experiences of what assertiveness looks like, what’s required to ‘hold the line’ and how we can remain assertive even under pressure.

We would love to hear about how you demonstrate assertiveness, or the challenges you have faced in doing this, and the impact it has had on your leadership. You can share your experiences and ask questions below!

27/07/2023

In this latest episode of the Grow Your Influence Podcast we are chatting about a topic we don’t talk enough about as leaders – and that is fear.

Whether you are fearful of stepping into your first leadership role, or having a moment of feeling fear of tackling a tricky conversation, dealing with conflict or some other challenging situation, this discussion is for you.

Juliet and Kristy-Lee share their experiences working with leaders who are in a state of fear, or who have fear holding them back, as well as their own experiences of when they have experienced the feeling of fear in their leadership journey.

Listen on spotify, apple podcasts or wherever you like to listen to your podcasts!

10/07/2023

In this latest episode of the Grow Your Influence Podcast we are tackling the tricky topic of a toxic workplace culture.

We have all worked in environments which have had a level of toxicity to them. They are not fun, they are negative, unproductive and can be damaging to individual morale and to the success of a business.

So what do you do when you find yourself either inheriting, or leading, in a toxic environment?

Juliet and Kristy-Lee share their experiences working with teams and leaders where the workplace has become toxic. We discuss the core elements that make up workplace culture, and what you can do as a leader to turn a toxic environment around.

We would love to know about your experience with toxic workplace cultures. You can share your experiences and ask questions in the comments below.

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