Folding Towels Podcast

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Folding Towels Podcast

Folding Towels Podcast Jackie and David bring their love of all things massage to an entertaining & educational new podcast.

24/12/2024

Merry Christmas! 🎄🎅
Thank you so much for being on this adventure with us in 2024. It's been a joy to bring you amazing interviews and episodes. We hope you've found them informative and helpful, as well as a bit hilarious.

We'll be back late January after a couple of weeks relaxing with our families.
Enjoy your days off and don't forget to schedule yourself some well earned massages and rest.
See you in 2025.
Jackie & David
💆

18/12/2024

Join Jackie and David as we let our hair down and blow off some steam about the chaos and joy of "this time of the year", while looking back on an incredible 2024.

We've brought you 43 episodes including 14 amazing guests who have shared their stories, experience and passion for the industry with you. Did you have a favourite guest this year? We thought they were all amazing!

With heartfelt thanks to listeners across Australia and around the world, Jackie and David wrap up the year with gratitude and anticipation for what’s ahead.
Merry Christmas all! 🎄🎅

12/12/2024

In this episode, we dive straight into the questions you’ve been asking.

From the logistics of overseas training to the nitty-gritty of taxation and bookkeeping, we tackle the practical challenges faced by massage therapists. We share plans for a new finance-focused series featuring experts, offering the tools you need to manage your business confidently.

We also discuss the industry-wide debate about whether there should be one governing body for massage therapists in Australia. With insights into current training standards and the challenges of uniting under a single voice, we explore what it could mean for the profession.

Ever wondered if association membership is worth it, especially for part-time mobile therapists? We break down the benefits, from networking and advocacy to access to resources and support. Plus, we unpack the pros and cons of massage subscription models and touch on the current chaos surrounding the NDIS and how it’s impacting therapists.

This episode blends advice, industry stories, and practical takeaways to help you make informed decisions. Have more questions? Let us know—we’re here to help!

03/12/2024

In this episode of The Folding Towels Podcast, Jackie and David dive into the sometimes divisive topic of selling products in your massage clinic. Do you need to sell products? Not at all. But for therapists who choose to, selling the right products can boost income without the physical strain of more massage sessions.
They explore the importance of aligning products with your clinic’s values and niche, from spiky balls and TMJ tools to nurturing bath salts and festive aromatherapy. Learn how to avoid common pitfalls, like dead stock or feeling pressured to hard-sell, and hear tips on sourcing and pricing products effectively.
David also shares his lessons learned (50 heat bags, anyone?) and Jackie talks about her passion for magnesium products. Whether you're new to selling or looking to refine your approach, this episode offers practical advice to help you sell with confidence and integrity.
Tune in and discover if product sales are right for your clinic!

27/11/2024

Feeling the weight of the year as December looms? You’re not alone! In this episode, we dive into the chaos, exhaustion, and all-too-familiar "blah" vibes that hit hard at the end of the year. David and Jackie get real about navigating burnout, from managing financial pressures to dealing with compassion fatigue and those pesky energy vampires in your schedule.
We share tips on scheduling meaningful breaks, finding hobbies that spark joy, and sneaking in those little rewards that keep you going. Plus, we explore how to shake things up at work, refine your client list, and reconnect with your passion for what you do. Whether you’re struggling to keep up or just feeling a bit meh, this episode will remind you that it’s okay to prioritise yourself and have a little fun along the way.
So grab a cuppa (or a glass of wine—perhaps not if you're driving), settle in, and let’s tackle that end-of-year slump together!

20/11/2024

In this enlightening episode of the Folding Towels Podcast, Jackie and David dive deep into the world of massage therapy research with three inspiring guest speakers: Ronna Moore, Dr. Jan Douglass, and Dr. Sarah Fogarty. Together, they discuss how therapists can engage with research, the value of case studies, the limitations of traditional research paradigms, and the growing recognition of massage as a legitimate and evidence-based healthcare practice.

Whether you're a seasoned therapist or just starting out, this episode offers a wealth of knowledge to inspire your journey into the research world.

Ronna Moore
Ronna kicks off the conversation by highlighting the many ways therapists can engage with research without needing a formal academic pathway. She explains the value of small-scale research projects like case studies and quality improvement initiatives in shaping practice and contributing to the broader massage community. Rona introduces concepts such as grey literature, which includes blogs, trade journals, and conference posters, as accessible platforms for sharing insights. Her passion for fostering curiosity and critical thinking in therapists shines through, making her insights both practical and motivating.

Dr. Jan Douglass
Dr. Jan Douglass delves into the complexities and limitations of traditional research paradigms, particularly for chronic conditions and massage therapy. She discusses how the reliance on randomized controlled trials often overlooks the nuanced, individualized nature of therapeutic work. Drawing on her vast experience with lymphatic research and global health initiatives, Dr. Douglass explains the importance of exploring alternative research designs that capture real-world efficacy. Her call to embrace practice-based evidence and case studies is a compelling reminder that meaningful research is not one-size-fits-all.

Dr. Sarah Fogarty
Dr. Sarah Fogarty brings the episode to a close with her firsthand experiences as a massage researcher with over 40 publications. She shares her journey into research, highlighting the challenges and rewards of building a career in an underfunded and emerging field. Dr. Fogarty emphasizes the role of mixed-methods research in capturing both quantitative outcomes and the therapeutic relationship at the heart of massage. She also provides practical advice for therapists interested in research, from conducting case studies to navigating ethics and grant applications. Her passion for advancing massage therapy through evidence-based insights is both inspiring and actionable.

13/11/2024

⭐ Episode 76 is now available. ⭐
⭐ The How, Why and When of Discounting ⭐

In this episode, David and Jackie dive into the complex topic of discounting for massage therapists, discussing when it makes sense and how to avoid undervaluing your services. They share practical strategies, like referral discounts, loyalty programs, and limited-time promotions, to attract clients without compromising your worth. David recounts real-life examples where thoughtful discounting helped his business, while Jackie emphasizes the importance of clear goals and strategy. They highlight the risks of platforms like Groupon, which can attract deal-chasing clients rather than loyal ones. By communicating openly with clients and using tools like email marketing, they suggest ways to build a strong client base without relying heavily on discounts. This episode offers valuable insights for therapists wanting to grow sustainably, focusing on strategies that enhance value over cutting costs.

05/11/2024

⭐ Episode 75 is now available! ⭐
⭐ Insights on Working Whilst Pregnant ⭐

Jackie and David dive into the realities of working as a massage therapist while pregnant. Drawing on Jackie’s personal experiences and David’s insights, they explore the unique challenges pregnancy brings to the profession, from managing morning sickness and adapting work routines to handling client communication and planning maternity leave.
Did you know that Jackie was still massaging even in the early stages of labour? With candid stories, practical advice, and a touch of humour, this episode sheds light on how to maintain well-being and professional standards through a life-changing time.
Whether you're self-employed or working within a clinic, tune in for thoughtful guidance and relatable insights that will help you navigate the path of balancing pregnancy and practice with confidence.
🤰

31/10/2024

⭐ Episode 74 is now available! ⭐
⭐ Certified Practitioner Program - Raising Standards in Massage Therapy ⭐

David and Jackie sit down with Charlotte Keane and Paul Averill, non-executive directors of Massage Myotherapy Australia, to discuss the ⁠Certified Practitioner program⁠.
This certification, designed to ISO9001 standards, aims to bring consistency and professionalism to massage therapy in Australia by establishing a clear standard for qualified practitioners. In the wake of industry changes and public confusion surrounding massage services, Charlotte and Paul delve into the certification process, the benefits it brings to therapists and clients alike, and how it distinguishes trained professionals. Join us for an in-depth look at how certification can elevate the massage therapy industry and ensure public trust.

Find out more at the Massage & Myotherapy Australia website https://www.massagemyotherapy.com.au/Certification

23/10/2024

⭐ Episode 73 is now available! ⭐
⭐ Caring for the Whole Person: Ronna Moore on Palliative Massage ⭐

Jackie and David reconnect with Ronna Moore to explore the profound impact of palliative massage. Ronna shares her extensive experience working in palliative care, discussing the importance of addressing not just physical symptoms but also the emotional, psychological, and spiritual needs of clients. She delves into the misconceptions around end-of-life care, the unique challenges therapists face, and the essential role of massage in enhancing quality of life. This conversation touches on the delicate balance of providing compassionate care while managing the emotional demands of working with vulnerable clients. Ronna’s insights offer valuable guidance for massage therapists considering this path and anyone interested in the holistic approach to palliative care. Tune in for a thought-provoking discussion on the role of massage in supporting individuals and their carers during life’s most challenging moments.

18/10/2024

Earlier this week, we sailed through 20K downloads.
Honestly, WOW! ✨️
It's been such an amazing adventure, sharing this journey with you, our listeners, and interviewing some wonderful humans.
We have so many more exciting interviews and episodes planned for you. SO excited for what's to come.
Thank you for listening!
Jackie & David
🥰

15/10/2024

⭐ Episode 72 is now available! ⭐
⭐ Randall Cooper: Your Personal Brand & End-to-End Client Care ⭐

Jackie and David sit down with Randall Cooper, a renowned sports physiotherapist and founder of Premax and Learn.Physio.

Randall shares his unique journey, starting with an ACL injury at 16, which led him to a lifelong passion for physiotherapy. He discusses the importance of building a personal brand in the health and wellness industry and why creating an “end-to-end” client experience is crucial for success. Randall also reflects on balancing clinical practice with entrepreneurial ventures, providing valuable insights for both new and experienced practitioners.co

08/10/2024

⭐ Episode 71 is now available! ⭐
⭐ Setting Yourself Up for the New Year ⭐

In this episode Jackie and David dive into how we’re each planning for the year ahead, both in our businesses and personal lives. David talks about his need for structure – how he plans holidays, blocks out family time, and makes sure important dates are locked in early so he can be fully present. Jackie shares her more flexible approach to scheduling and how she balances the unpredictability of life with her business.
We also cover some essential housekeeping for massage therapists, like reviewing your annual costs, planning price increases, and staying on top of things like first aid certifications and insurance. And let’s not forget the importance of self-care – booking regular massages, making time for hobbies, and finding joy outside of work are things we can’t ignore. Whether you’re a detailed planner like me or prefer to take things as they come like Jackie, this episode is all about helping you find balance and get set up for a rewarding and manageable year ahead.

In this episode we mention The Netflix movie 'Happiness For Beginners', the YouTube channel 'Set To Hike', episodes 65 (interview with Norelle Pratt) and 70 (interview with Carolyn Boldt), and the book 'A Man's Got To Have A Hobby'.

02/10/2024

⭐ Episode 70 is now available! ⭐
⭐ Carolyn Boldt - Transforming Your Massage Environment for Better Client Experiences ⭐

David and Jackie are joined by Carolyn Boldt, an expert in interior design for health clinics and co-founder of Crossfields, a design build firm in Atlanta. Carolyn shares how the design and layout of a massage space can directly influence client experiences and the success of your practice. From lighting and artwork to creating a welcoming atmosphere in limited spaces like a home office or shared gym, Carolyn offers practical tips that any massage therapist can implement. Tune in to learn how your space speaks to your ideal clients, and discover small, budget-friendly changes that can have a big impact on your business. Whether you're working from a spare room or a high-end clinic, this episode will inspire you to look at your space with fresh eyes and consider how design influences your success.

24/09/2024

⭐ Episode 69 is now available! ⭐
⭐ Ronna Moore - From Practitioner to Researcher. A career in Oncology and Palliative Massage ⭐

In this episode of Folding Towels, Jackie and David chat with Ronna Moore, a massage therapist and researcher in Melbourne, Australia. What started out as curiosity in 1982, Ronna shares how she developed her passion for manual lymphatic drainage and oncology massage over a 40-year career.
As an advocate for publicly accessible massage in cancer care, Ronna explains the barriers she’s worked to overcome and her ongoing efforts to make massage therapy a standard part of healthcare. Now, as a PhD candidate, she explores the intersection of research, advocacy, and practice, all while remaining committed to the core values that have guided her remarkable career.
Would you like to connect with Ronna? You may send her an email at ⁠⁠[email protected]⁠
Listen to this fantastic conversation on Spotify or Apple podcasts, and wherever great podcasts can be found.

18/09/2024

⭐ Episode 68 is now available! ⭐
⭐ Revisiting Managing Gift Vouchers Like a Pro ⭐

As the holiday season approaches, many clients start asking about gift vouchers—are you ready?
In this episode, Jackie and David take a deep dive into the surprisingly complex world of gift vouchers. From understanding Australia's mandatory three-year expiry law to managing low redemption rates, they break down the essential things you need to know to run a smooth and compliant gift voucher system.
Whether you’re thinking about offering gift vouchers for the first time or looking to refine your current system, this episode is packed with practical tips and crucial legal insights. And with Christmas just around the corner, now is the perfect time to get your strategy in place.
Don’t let the rules trip you up—listen in as Jackie and David share their professional advice on how to manage gift vouchers like a pro!

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David getting his bobble head jiggle on at the photo shoot we did recently. Looking good Dave! 🕺

A couple of highlights from the conference! Thank you to every single person that we met and spoke with. It was an absolute pleasure to meet you! Already excited for next year in Perth! 🤗 . . . @massmyoaus #massmyoconf #conference #twintowns #coolangatta #Perth #conferencegoodness

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