In Symphony

In Symphony We Harmonise Your Online Marketing

Accelerate Online Growth with Smart, Results-Driven Strategies

How we turned $4.7k into over $70K in bookings — leaning on customer insights 💡When we first started running ads for thi...
23/10/2025

How we turned $4.7k into over $70K in bookings — leaning on customer insights 💡

When we first started running ads for this Melbourne restaurant, we kept things simple: with a small budget, simple creative.
The client was cautious about wasting money on Meta. Results were steady, but nothing game-changing.

As trust grew, we began testing more: behind-the-scenes clips, staff talking-heads, diner moments, and lifestyle videos.
Month by month, we learned what connected and shifted budgets toward what actually filled tables.

One pattern stood out: most people booked within 48 hours of dining out.
So we shaped campaigns around that short decision window — reaching locals right when they were thinking, “Where should we go for dinner?”

Eight months later:
✨ 404 bookings (avg. 2.8 people each)
✨ $4,719 ad spend → $79,184 in estimated revenue
✨ $11.99 cost per booking
✨ 17× ROAS

Bookings are up 10 per cent year-on-year and when Meta rolled out its Andromeda updates, our campaigns barely needed adjusting.
While others saw ad costs rise, ours kept falling.

Great advertising isn’t luck — it’s creative volume, clear data, and clients willing to invest in content.

That last one’s still the hardest part. 😅

Most ads fail for one simple reason - they’re solving the wrong problem.Businesses chase hacks, tweak settings, and thro...
08/10/2025

Most ads fail for one simple reason - they’re solving the wrong problem.

Businesses chase hacks, tweak settings, and throw more budget at platforms…
While customers make decisions based on trust, relevance, and emotion.

After running campaigns across Melbourne’s hospitality and event scene, we’ve found 5 ad truths that never change:
1️⃣ Creative is your targeting
2️⃣ Attribution is broken
3️⃣ Customers zigzag down the funnel
4️⃣ Trust decides the sale
5️⃣ Ads work best in symphony with your other channels

If your ads are feel like guesswork, it’s time to fix the foundation.

DM us “Checklist” and we’ll send you our 5-point guide to improve your ads, the same framework we use to help Melbourne venues and businesses turn ads into revenue.

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