Keeping Up with the Consumer Law

22/08/2023

SEASON FINALE - Join Joel Lisk and Joel Grieger in this final episode of Season 1 for a chat with Nick Heys from the ACCC.
In this episode we cover the ACCC's compliance and enforcement priorities, greenwashing and influencers. Episode 15 is now streaming wherever you get your podcasts.

https://www.consumerlaw.media/post/episode-15-time-for-an-expert-with-the-accc



Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia

Join us for a chat with the ACCC's Nick Heys on topics including matter selection, greenwashing and influencers

11/08/2023

Don't make Michael's mistake. Listen to Episode 14 on Pyramid Schemes now streaming wherever you get your podcasts.

https://www.consumerlaw.media/post/episode-14-wealth-is-like-a-pyramid-accc-v-jutsen

08/08/2023

If life is like a box of chocolates, then wealth is like a pyramid. Pyramids have played an important part in the history of human kind – the Great Pyramids of Giza, the 5 food groups, the illuminati. But some aren’t so joyfully received and are even banned by the Australian Consumer Law. Episode 14 is now streaming wherever you get your podcasts.

https://www.consumerlaw.media/post/episode-14-wealth-is-like-a-pyramid-accc-v-jutsen



Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia

If life is like a box of chocolates, then wealth is like a pyramid. Pyramids have played an important part in the history of human kind – the Great Pyramids of Giza, the 5 food groups, the illuminati. But some aren’t so joyfully received and are even banned by the Australian Consumer Law. In thi...

26/07/2023

Want longer lasting … podcasts? Keeping Up for the Consumer Law isn’t really the place to look, but we can tell you about some unfair contract terms and men’s health.

Check out our latest episode, “The Diagnosis? A case of unfair contract terms” which dives into the ACCC’s proceedings against Advanced Medical Institute, now streaming wherever you get your podcasts.



Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia

The Australian Consumer Law can be useful for a range of circumstances, even extremely personal ones. In Episode 13 of Keeping Up with the Consumer Law, Grieger walks us through the sensitive case of ACCC v AMI. Following one of the most prominent and memorable advertising campaigns of the 2000s, ch...

11/07/2023

Safety is important, so it goes without saying that the Australian Consumer Law plays a role in ensuring the safety of goods. In this episode of Keeping Up with the Consumer Law, Joel Lisk and Joel Grieger recall what the ACL has to say about the safety of goods by exploring the facts around the 2022 case of ACCC v Mercedes-Benz and the now infamous Takata Airbag recall program. Check out the episode now at the link or wherever you get your podcasts.



Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia

It is important to recall that safety is essential and in this 12th episode of Keeping Up with the Consumer Law, the two Joels work their way through the 2022 case of ACCC v Mercedes-Benz. Following several incidents of serious injuries and deaths, in 2018 a mandatory recall commenced in connection....

27/06/2023

Sometimes outsourcing is a good thing, and for this episode of Keeping Up with the Consumer Law, the Joels seek out consumer law experts to answer your questions.

Massive thanks to our consumer law experts, Will Mellor (Nexus Chambers), Anna Lacey (Cowell Clarke Commercial Lawyers) and Mark Giancaspro (The University of Adelaide) for answering the tough questions.

Episode 11 is now streaming wherever you get your podcasts.

Sometimes outsourcing is a good thing.

13/06/2023

As we plunge into the depths of winter, come on a cruise through the luxury that is the Australian Consumer Law in Episode 10 of Keeping Up with the Consumer Law now streaming wherever you get your podcasts.



www.consumerlaw.media/post/episode-ten-river-cruising-with-the-consumer-guarantees

Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia.

Come on a cruise through the luxury that is the Australian Consumer Law in Episode 10 of Keeping Up with the Consumer Law. In this Episode 10 the Joels explore the case of Moore v Scenic Tours Pty Ltd and how the consumer guarantees can apply to services like holidays. In 2013, due to heavy and dama...

06/06/2023

Have you been Keeping Up with the Consumer Law? Has listening to the podcast given rise to more questions than answers? Well, its now your chance to ask a question. For an upcoming episode we're taking your questions and finding experts to hand over the answers.

Send us your questions now by dropping them in the comment section, sliding into our DMs or heading over to www.consumerlaw.media/contact

30/05/2023

In this episode, join the Joels as they race into the precarious chicane that is the consumer guarantees and second-hand cars.

Listen to episode 8 of Keeping Up with the Consumer Law, now available to stream on Spotify, Apple Podcasts and
https://www.consumerlaw.media/post/episode-nine-driving-home-the-consumer-guarantees-prestige-v-bonnefin


Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia.

Episode 9 speeds into consumer guarantees and second hand goods

17/05/2023

In this episode, the Joels have a chat about caravans… or caravans with lots of problems when they hitch their cars up to the case that is ACCC v Jayco.

Listen to episode 8 of Keeping Up with the Consumer Law, now available to stream on Spotify, Apple Podcasts and https://www.consumerlaw.media/post/episode-eight-caravanning-with-major-failures-accc-v-jayco



Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia.

16/05/2023

Were you expecting a podcast episode today?
Well guess what - it’s coming tomorrow!
Grieger got married and Lisk has fled the country, so we’re going to post based on Lisk’s Timezone.

02/05/2023

Its Tuesday and you know what that means... New episode of Keeping Up with the Consumer Law is now live wherever you get your podcasts.

Have you heard the phrase 'consumer guarantees' and wondered what it means? Well, the Joels dive into a new block of episodes were they will tell you what it means (or at least try to).

In this 7th episode of the first season of the podcast, the Joels explore the case of ACCC v Valve and whether consumers can be mislead about the existence of the consumer guarantees.

Listen to episode 7 of Keeping Up with the Consumer Law, now available to stream on Spotify, Apple Podcasts and https://www.consumerlaw.media/post/episode-7-opening-the-valve-to-the-consumer-guarantees-accc-v-valve



Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia.

It is time for episode 7 and we're opening the Valve to the Consumer Guarantees.

18/04/2023

Can the Australian Consumer Law handle ChatGPT and other generative AI services? Well, that’s a question the Joels pose to ACL expert, Professor Jeannie Paterson in the first of their ‘Time for an Expert’ interviews.

Listen to episode 6 of Keeping Up with the Consumer Law, now available to stream on Spotify, Apple Podcasts and https://www.consumerlaw.media/post/episode-six-time-for-an-expert-with-prof-jeannie-paterson



Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia.

Can the Australian Consumer Law handle ChatGPT and other generative AI services?

05/04/2023

You have two products that are nearly identical but you want to market them to two widely different groups of consumer? How cautious do you need to be when marketing the two products side-by-side? Do you tell the customer that the products are the same? How clear do you have to be?

Join the Joels as they dive into the 2019 case of ACCC v GSK in episode 5 of Keeping Up with the Consumer Law, now available to stream on Spotify, Apple Podcasts and at https://www.consumerlaw.media/post/episode-five-well-that-s-a-pain-accc-v-gsk



Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia.

Listen to Episode 5 of Keeping Up with the Consumer Law: ACCC v GSK

21/03/2023

Have you ever used a website to search for a hotel? Have you ever thought about the impressions those websites create around price? Or how those sites decide which package to promote as the best? Sometimes, these design aspects can actually be misleading or deceptive.

Joel Grieger and Joel Lisk explore ACCC v Trivago in episode 4 of Keeping Up with the Consumer Law, now available to stream on Spotify, Apple and at https://www.consumerlaw.media/post/episode-4-are-these-the-results-you-were-looking-for-accc-v-trivago


Hotels? Keeping Up with the Consumer Law

Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia.

In this episode, the Joel’s crack the complexity dial up a couple of notches with the case of ACCC v Trivago

12/03/2023

Booktopia is about to pay a massive $6 million penalty for misleading or false statements about consumer guarantees... So what did they do? Check out more below.

Listen to Keeping Up with the Consumer Law wherever you get your podcasts to learn more about the Australian Consumer Law.

06/03/2023

When the COVID pandemic started, we were all looking for the best way to avoid catching the virus. What if you only had to wear activewear? What if you were just told that activewear could stop the virus, but it actually couldn’t?

Well - that’s probably misleading conduct and it’s this scenario we talk about in Ep 3 of Keeping Up with the Consumer Law: The Case of the Anti-Viral Activewear. Listen now where you get your podcast or https://www.consumerlaw.media/post/episode-3-the-case-of-the-anti-viral-activewear-accc-v-lorna-jane

Episode 3 - The Case of the Anti-Viral Activewear: ACCC v Lorna Jane is now live.

20/02/2023

What happens when your price estimating algorithm isn't 100% correct? Do you also need to ensure that you tell your customers about their rights under your terms and conditions?

Check out Episode 2 of Keeping Up with the Consumer Law, where Joel Lisk and Joel Grieger discuss the 2022 case of ACCC v Uber.

Listen on our website or by searching "Keeping Up with the Consumer Law" where you get your podcasts.



Keeping Up with the Consumer Law is financially supported by the Law Foundation of South Australia.

In this second episode, join Joel Grieger and Joel Lisk for a discussion of the 2022 case of ACCC v Uber

06/02/2023

What is the Australian Consumer Law? Why does it matter what the consumer law says about multi-level marketing schemes? Is it even relevant to me in the first place? These are all questions that the Joels answer in their first episode of the soon to be award winning podcast, Keeping Up with the Consumer Law.*

Head over to https://www.consumerlaw.media/post/s01e01 or search "Keeping Up with the Consumer Law" on Spotify or Apple Podcasts to give the episode a listen.



*This podcast has not yet been nominated for any awards as this is the first episode, but we can certainly hope.

Episode 1 of Keeping Up with the Consumer Law; What is the Australian Consumer Law

19/12/2022

We're excited to announce that Keeping Up with the Consumer Law is coming in early-2023.

Keeping Up with the Consumer Law is a podcast dedicated to exploring the Australian Consumer Law by examining landmark consumer protection cases and engaging with industry experts.

The podcast is jointly produced by Joel Grieger and Joel Lisk, and is financially supported by the Law Foundation of South Australia.

https://www.consumerlaw.media/post/coming-in-2023