04/09/2022
A public post for everyone to share❗️❗️❗️
My name is Fannie I., I am a client of Royal Migration since 2017, my case number is 70833 ( this is the number they gave me for my visa application. )
I worked in UAE for 15 years in the Government Sector named Emirates Driving Company.
In 2017, I decided to travel to Canada and I looked for an Immigration company to help me process my papers.
I found Royal Migration Solution which is located in Clover Bay Tower, Dubai.
I paid 8000 dhs in full and they promised me that it would take only 8 months to process my visa.
Since then I followed up by e-mails alone with 5 processing officers who replaced one another during those years;
Joseph Joe
Resel D'souza
Karthik A.
Monika K.
Kusum S.
In July 2022, I noticed that the last processing officer was not giving me monthly updates. So, I asked to be connected to a manager to ask my concerns.
She then replied by email and asked me again the documents which I had already submitted to the previous officers, although out of confusion I resent to her my documents and I told her that was the 3rd time.
On August 3, 2022, she said there were changes with the previous documents, she was asking new documents which the previous officers said they won'tbe necessary Those documents were not meant for working visa and would take me days to complete because I had to request them from my previous company and the bank.
In August 10, she notify me that it was my last day to submit the papers and she said she would cancel my file. I was surprised for a very short notice.
I emailed her that evening with my old documents and put some notes that the pay slips I already submitted were already official and were stamped and sealed by our company before they distributed to us. At the same time, she asked me documents which my previous processing officers said unnecessary. So I didn't process them.
The next day, she sent me an email that they already cancelled my file.
I was so upset, imagine the 5 years journey and the money I paid. For such people they could be nothing but for those like us who are looking forward and failed is a big frustration. What kind of people are you?
I asked my sister in Dubai to contact the Royal Migration Office and someone told her that file cancelation has 30 days notice period but mine was just 1 day. He promised too that he would contact me to clarify everything. But no one contacted me until now. I sent them several emails and whatsapp messages but they didn't reply. They blocked me from their page so I can't comment to their posts.
So I'm calling the attention of legal authorities in Dubai U.A.E please investigate this company I know I am not alone, several people like me experienced this tragedy with Royal Migration. Please shut this company down to stop them from fooling people. They've been collecting money since long time and operating haram.
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